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CyberCity Tijuana
Tijuana, Mexico
D
251-500 Employees
-
Key takeaway
The company is a specialized nearshore call center that focuses on collections and offers customized solutions to enhance customer experience. With a commitment to quality and compliance, they position themselves as a strategic revenue partner, providing expert inside sales and appointment setting services.
Reference
Core business
Nearshore debt collection call center in Mexico
Leading in the Industry with the ability to provide our clients strategic call center solutions built upon quality service, responsiveness, and expertise.
1Click Contact Center
Tijuana, Mexico
D
51-100 Employees
2009
Key takeaway
1Click is a leading nearshore call center in Tijuana, Mexico, providing outsourcing services for over 10 years. Their fully bilingual and well-educated agents offer a diverse range of call center functions, ensuring a high-quality experience for clients from small businesses to Fortune 500 companies.
Reference
Service
Services | 1Click Contact Center | Tijuana
A pioneer in outsourcing services for small business owners to Fortune 500 companies for over 10-years. Our outsourcing services are offered in both English and Spanish. Our INCREDIBLE agents are fully bilingual, bi-cultural, and well-educated with knowledge in a wide array of call center functions
Cyberideas Call Center México
Mexico
D
51-100 Employees
2004
Key takeaway
The company Cyberideas operates a fully equipped call center in Mexico with 500 stations ready for immediate operation. They offer a comprehensive platform for customer service, telemarketing, and other related services.
Reference
Core business
Cyberideas | Call Center México | Atención a Clientes | Telemarketing
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Gescom México
Mexico
D
51-100 Employees
2007
Key takeaway
Gescom México emphasizes its commitment to high standards and effective solutions, highlighting the importance of customer satisfaction, which is crucial in a call center environment.
Reference
Core business
Call center – Gescom México
Prestige Call Center
Todos Santos, Mexico
D
11-50 Employees
2016
Key takeaway
The company offers BPO call center services, highlighting their excellent staff that effectively supports the sales team.
Reference
Core business
ABOUT
BPO Solutions Group
Tijuana, Mexico
D
251-500 Employees
2016
Key takeaway
The company offers a wide range of services beyond traditional call center operations, including medical billing, coding, credentialing, and customer support. Their expertise in scaling operational roles and sales teams positions them as a comprehensive solution for various business needs.
Reference
Core business
BPO Solutions Group
Bicentel, S.A. de C.V.
Mexico
D
251-500 Employees
2010
Key takeaway
C3ntro Telecom positions itself as a key technological ally, offering fully managed solutions that could enhance call center operations through advanced telecommunications services.
Reference
Product
Telecommunications Services Provider|C3ntro
Let us be your technological ally, taking your business to the next level.
NEXTDOOR SOLUTIONS
Tijuana, Mexico
D
251-500 Employees
2000
Key takeaway
NextDoor Solutions offers BPO and call center services, emphasizing their ability to provide significant cost savings and efficiency for American companies. Their advanced technological infrastructure and strategic location in Tijuana, Mexico, enable them to deliver high-quality services while minimizing language and cultural barriers.
Reference
Core business
NextDoor Solutions | BPO and Call Center Services
NextDoor Solutions provides BPO and call center services for American companies. Our call center in Tijuana, Mexico, saves our clients’ money and increases their efficiency, without the language and cultural barriers you get with offshore companies. We are much more than an offshore solution.
CallTree BPO
Tijuana, Mexico
D
11-50 Employees
2020
Key takeaway
CallTree offers a comprehensive inbound and outbound call center service, allowing businesses to enhance their customer service and sales through a dedicated team in Mexico. Their model emphasizes remote management and customization, making it ideal for small to medium-sized enterprises and startups.
Reference
Product
Solutions – CallTree
CallTree Solutions Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Inbound Call Center
Consulting All Service in Telecom and Medice, S. de R.L. de C.V.
Mexico
D
1-10 Employees
2012
Key takeaway
The company provides support through a service desk that handles reports and tickets related to IT and telecommunications issues, positioning itself as a strategic ally for clients by enhancing business processes and offering monitoring and service desk solutions.
Reference
Core business
Call It | Proveedor de Telecomunicaciones y Tecnologías de la Información
Technologies which have been searched by others and may be interesting for you:
When exploring the call center industry in Mexico, several key considerations come into play. First, the country offers a strategic geographical advantage, particularly for companies targeting North American markets, due to its proximity and favorable time zone. Regulations surrounding labor laws and data protection are critical; understanding the requirements of the Federal Labor Law and compliance with the General Data Protection Regulation (GDPR) is essential for operations. The industry faces challenges such as high employee turnover and the need for continuous training to keep up with technological advancements and customer service expectations. Opportunities abound in sectors like tech support, customer service, and sales, driven by a growing demand for bilingual services, especially in English and Spanish. Environmental concerns are increasingly relevant, with companies adopting sustainable practices to minimize their carbon footprint. The competitive landscape features both local and international players, requiring businesses to differentiate through quality, technology, and service offerings. Additionally, the global market relevance of Mexico's call centers is underscored by their role in outsourcing strategies, as firms seek cost-effective solutions without sacrificing service quality. Understanding these factors is crucial for anyone considering entering or sourcing services from the call center industry in Mexico.
Some interesting numbers and facts about your company results for Call Center
| Country with most fitting companies | Mexico |
| Amount of fitting manufacturers | 16 |
| Amount of suitable service providers | 22 |
| Average amount of employees | 51-100 |
| Oldest suiting company | 2000 |
| Youngest suiting company | 2020 |
Some interesting questions that has been asked about the results you have just received for Call Center
What are related technologies to Call Center?
Based on our calculations related technologies to Call Center are Education, Engineering Services, IT & Technology Services, Healthcare Services, Consulting
Which industries are mostly working on Call Center?
The most represented industries which are working in Call Center are Telecommunications, IT, Software and Services, Consulting, Other, Business Services
How does ensun find these Call Center Companies?
ensun uses an advanced search and ranking system capable of sifting through millions of companies and hundreds of millions of products and services to identify suitable matches. This is achieved by leveraging cutting-edge technologies, including Artificial Intelligence.