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Cytracom
Allen, United States
B
11-50 Employees
2008
Key takeaway
Cytracom offers an easy-to-deploy and manage solution that minimizes support overhead, making it a favorable choice for call centers. Their product and support have received positive feedback, especially compared to other more complicated providers.
Highlighted product
Product
Call Center
People Contact Center
Doral, United States
B
11-50 Employees
2015
Key takeaway
The company specializes in providing call center services and business process outsourcing for both national and international clients, emphasizing strategic solutions that enhance business management. Their offerings include a live answering service staffed by highly-trained operators, allowing clients to focus on core tasks while ensuring professional customer care and effective sales closure.
Highlighted product
Core business
PCC
Call Center Systems
Winchester, United States
B
251-500 Employees
2015
Key takeaway
Call Center Systems is a multi-lingual call center that provides a range of services across various platforms and industries, emphasizing its experience and capability to meet diverse customer needs.
Highlighted product
Core business
Call Center Systems - Call Center, Call Center, Answering Service
The resources of a large company with the care and service of a small business
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Call Center Lead
Los Angeles, United States
B
11-50 Employees
-
Key takeaway
CallCenterLead.net specializes in connecting call centers with high-quality inbound and outbound service leads, including appointment setting and telemarketing. Their thorough vetting process ensures that businesses receive the best leads, allowing them to focus on their core services while growing their operations.
Highlighted product
Core business
Call Center Lead - Inbound and Outbound Call Center Leads
High quality telemarketing & call center leads for Call Center companies, such as inbound/outbound calls, answering service, appointment setting
B & F Call Center Solution , L.L.C.
Alpharetta, United States
B
1-10 Employees
2019
Key takeaway
B&F Call Center Solutions is a US-based company that offers specialized inbound and outbound bilingual call center services, emphasizing customized solutions to meet the unique needs of various industries. With over 13 years of experience, they ensure high-quality customer service and effective results.
Highlighted product
Core business
call-centre | B&F Call Center
Direct Call Centers
Seymour, United States
B
11-50 Employees
2018
Key takeaway
Direct Call Centers positions itself as a leader in the call center industry, highlighting its depth of capabilities and a well-equipped workforce that enhances customer excellence. Their focus on customer service, tech support, lead processing, and chargeback support showcases their commitment to effective and scalable operations.
Highlighted product
Core business
DIRECT CALL CENTERS
CCI Communications
United States
B
1-10 Employees
1998
Key takeaway
CCI Network Services provides a robust cloud-based Call Center platform designed to support a wide range of users, from small businesses to large enterprises. Their comprehensive telecommunications solutions and 24/7 accessibility ensure that clients receive dedicated support and effective communication strategies.
Highlighted product
Product
CloudCallCenter | CCI
The Call Center Network LLC
Beachwood, United States
B
1-10 Employees
2000
Key takeaway
The Call Center Group, founded over 15 years ago, specializes in providing personalized call center services tailored to specific needs. With experienced leadership, they emphasize quality and service in their operations.
Highlighted product
Core business
The Call Center Group - The Call Center Group
The Call Center Group is your Call Center Human Resource Problem Solver. Others have copied our name but none have achieved our level of QUALITY and SERVICE.
CallNet Call Center Services
Bloomington, United States
B
11-50 Employees
1987
Key takeaway
CallNet offers a comprehensive range of call center solutions tailored to various sectors, including medical facilities, utilities, and businesses. They specialize in inbound call services, ensuring that every customer interaction is handled effectively to enhance the overall customer experience.
Highlighted product
Core business
CallNet Call Center Services
International Call Center Services - ICCS.com
New York, United States
B
51-100 Employees
2019
Key takeaway
The company, International Call Center Solutions (ICCS), emphasizes enhancing the quality of call center interactions with customers, focusing on service excellence alongside cost-effectiveness. With over 70 years of experience and a global network of skilled call centers, they manage and report on calls to ensure successful customer handling, making them a strong option for outsourcing inbound and outbound services.
Highlighted product
Core business
International Call Center Solutions | ICCS.com | Call Center Outsourcing Pros.
International Call Center Solutions (ICCS.com) We answer inbound calls at our many call centers abroad, with perfect English, detailed reporting, and at the lowest cost-per-call for Customer Service, Order Taking, and Tech Support services. Chat with us for a quick quote!
Technologies which have been searched by others and may be interesting for you:
When exploring the Call Center industry in the United States, several key considerations emerge. Understanding regulations is crucial, as compliance with laws such as the Telephone Consumer Protection Act (TCPA) and the Fair Labor Standards Act (FLSA) impacts operations and labor practices. The industry is characterized by challenges like high employee turnover and the need for effective training programs to maintain service quality. Opportunities abound in areas such as technological advancements, including AI-driven solutions and cloud-based systems that enhance efficiency and customer experience. The competitive landscape is robust, with numerous players ranging from large outsourcing firms to specialized boutique call centers, making it essential to assess the specific services offered and pricing models. Environmental concerns are also gaining traction, as companies increasingly seek to implement sustainable practices and reduce their carbon footprint. Lastly, the global market relevance of the U.S. call center industry cannot be overlooked, as many companies explore offshore options, which can influence local job markets and service delivery standards. Overall, potential entrants to the industry should be well-informed about these factors to make strategic decisions and identify the best opportunities for growth.
Some interesting numbers and facts about your company results for Call Center
| Country with most fitting companies | United States |
| Amount of fitting manufacturers | 1432 |
| Amount of suitable service providers | 1765 |
| Average amount of employees | 11-50 |
| Oldest suiting company | 1987 |
| Youngest suiting company | 2019 |
Some interesting questions that has been asked about the results you have just received for Call Center
What are related technologies to Call Center?
Based on our calculations related technologies to Call Center are Education, Engineering Services, IT & Technology Services, Healthcare Services, Consulting
Which industries are mostly working on Call Center?
The most represented industries which are working in Call Center are IT, Software and Services, Telecommunications, Other, Business Services, Marketing Services
How does ensun find these Call Center Companies?
ensun uses an advanced search and ranking system capable of sifting through millions of companies and hundreds of millions of products and services to identify suitable matches. This is achieved by leveraging cutting-edge technologies, including Artificial Intelligence.
