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IFront-End Technologies Inc
Newport Beach, United States
11-50 Employees
2000
Key takeaway
The company specializes in IT and Contact Center technologies, offering pro-active monitoring for IVR and Customer Service Lines. Their team of IVR experts provides custom telephony and speech applications, ensuring solutions that meet unique requirements.
Highlighted product
Core business
Top Vendor of IVR Systems - ifrontend-Top Vendor of IVR Systems
IVR Customer Service Lines Contact Center Auto Attendant Monitoring fax monitoring ivr monitoring
PreciStat Data Services Inc
Lake Wales, United States
51-100 Employees
2005
Key takeaway
Precistat is a leading provider of affordable technical support solutions in the USA, offering top-notch inbound and outbound calling services that enhance customer experience.
Highlighted product
Core business
for-megamenu - Precistat
What We Do Services Services Customer Services Technical Support Video Monitoring Business Management Services → Property Management Service → RCM → VA → Bookkeeping Industries […]
Global Contact Center Outsourcing
Omaha, United States
1-10 Employees
2012
Key takeaway
The company emphasizes its extensive experience and partnerships with multiple contact center providers worldwide, enabling them to deliver effective solutions for various needs. They offer both guidance and end-to-end management, positioning themselves as a trusted advisor in global contact center outsourcing.
Highlighted product
Core business
Outsourcing - Global Contact Center Outsourcing
We will help you find the best solution to achieve your desired business outcomes. Domestic, Nearshore, Offshore.
Access Telemarket
North Andover, United States
11-50 Employees
1981
Key takeaway
Access, an international telemarketing services company, offers support to extend your business reach through effective telemarketing that connects you with customers.
Highlighted product
Core business
Psychology Services | Southern California
dsmart Group
San Juan, United States
11-50 Employees
2005
Key takeaway
The company is a specialized bilingual contact center in Puerto Rico with over 20 years of experience, offering a range of services including help desk support and cloud contact center solutions. They emphasize transforming traditional call centers into centers of customer engagement, providing cost-effective solutions to enhance client relations and boost sales across various industries.
Highlighted product
Core business
d-smart group
dsmart group is a leading provider of cloud contact center in Latin America.
Duo World
Henderson, United States
101-250 Employees
2014
Key takeaway
Facetone is an affordable and user-friendly SaaS contact center platform that empowers agents to provide continuous support to customers throughout their journey, ensuring a seamless service experience.
Highlighted product
Core business
DuoWorld Inc. | Connect With Your Customers 24x365
CTC Technologies
Ann Arbor, United States
11-50 Employees
2004
Key takeaway
CTC Technologies, Inc. (CTC Tech) is a comprehensive IT solutions provider known for its experienced technical team and customer-centric approach. With a focus on consulting and implementation, CTC Tech emphasizes excellent service and support, making it a trusted partner for various organizations.
Highlighted product
Product
Services & Support - CTC Technologies Inc.
Customer Contact Services
Eden Prairie, United States
51-100 Employees
1972
Key takeaway
CCS offers comprehensive call center services tailored for businesses of all sizes and industries, providing effective live answering, virtual receptionists, and customer service solutions. With over 51 years of experience, CCS is dedicated to enhancing customer experiences through personalized and state-of-the-art service.
Highlighted product
Core business
Call Center & Answering Services - Customer Contact Services
Premium call center, answering services and live virtual receptionists services including 24/7 answering. Contact us to advance your business today.
FirstCall EAP
Lower Merion Township, United States
51-100 Employees
-
Key takeaway
FirstCall offers a comprehensive Employee Assistance Program (EAP) designed to enhance workplace wellness through high-quality support for behavioral, emotional, and physical health. With over 35 years of experience and unique access to expert services, FirstCall is well-equipped to address the well-being needs of employees and their families.
Highlighted product
Core business
About Us - FirstCall
Call on FirstCall's experience Your employees' on-the-job performance and career longevity often depend on work environments, relationships, and job satisfaction—plus off-the-job factors, including sense of self, family and household members, at-home challenges, personal finances, and life's many curveballs. FirstCall's specialized suite of services and solutions helps guide your people and those they go home to—confidently
MicroAutomation
Centreville, United States
51-100 Employees
1991
Key takeaway
MicroAutomation specializes in enhancing contact center solutions, focusing on improving the end-customer experience and providing clients with a competitive edge. Their expertise in the architecture, design, and implementation of contact centers ensures that clients receive tailored technologies that align with their business objectives.
Highlighted product
Core business
Contact Center Experts | MicroAutomation
Technologies which have been searched by others and may be interesting for you:
When exploring the Call Center industry in the United States, several key considerations emerge. Understanding regulations is crucial, as compliance with laws such as the Telephone Consumer Protection Act (TCPA) and the Fair Labor Standards Act (FLSA) impacts operations and labor practices. The industry is characterized by challenges like high employee turnover and the need for effective training programs to maintain service quality. Opportunities abound in areas such as technological advancements, including AI-driven solutions and cloud-based systems that enhance efficiency and customer experience. The competitive landscape is robust, with numerous players ranging from large outsourcing firms to specialized boutique call centers, making it essential to assess the specific services offered and pricing models. Environmental concerns are also gaining traction, as companies increasingly seek to implement sustainable practices and reduce their carbon footprint. Lastly, the global market relevance of the U.S. call center industry cannot be overlooked, as many companies explore offshore options, which can influence local job markets and service delivery standards. Overall, potential entrants to the industry should be well-informed about these factors to make strategic decisions and identify the best opportunities for growth.
Some interesting numbers and facts about your company results for Call Center
| Country with most fitting companies | United States |
| Amount of fitting manufacturers | 1411 |
| Amount of suitable service providers | 1758 |
| Average amount of employees | 51-100 |
| Oldest suiting company | 1972 |
| Youngest suiting company | 2014 |
Some interesting questions that has been asked about the results you have just received for Call Center
What are related technologies to Call Center?
Based on our calculations related technologies to Call Center are Education, Engineering Services, IT & Technology Services, Healthcare Services, Consulting
Which industries are mostly working on Call Center?
The most represented industries which are working in Call Center are IT, Software and Services, Telecommunications, Other, Business Services, Marketing Services
How does ensun find these Call Center Companies?
ensun uses an advanced search and ranking system capable of sifting through millions of companies and hundreds of millions of products and services to identify suitable matches. This is achieved by leveraging cutting-edge technologies, including Artificial Intelligence.
