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D360T Connects Pvt. Ltd
Kurnool, India
1-10 Employees
2020
Key takeaway
D360TConnects is a prominent BPO company in India that specializes in call center services, offering both inbound and outbound support. Their expertise includes telemarketing, technical support, and lead generation, ensuring 24/7 availability to enhance customer experience and satisfaction.
Highlighted product
Core business
Call Center Services and BPO Outsourcing Provider in the India
We don't want to stand out too much. But our Call Center Outsourcing and BPO services is the solution you need. Get Free Quote now!
CloudConnect Communications
New Delhi, India
11-50 Employees
2017
Key takeaway
CloudConnect offers advanced customer service technologies, including AI-powered chatbots, which enhance communication and reduce wait times, ultimately improving customer satisfaction. Their comprehensive suite of tools is designed to transform business communication, making them a strong choice for effective call center solutions.
Highlighted product
Core business
CloudConnect - Cloud PBX, Cloud Telephony, Contact Center Solution
India’s most secure mobile-first Cloud Communication System Provider which include cloud PBX, Business IP phone, and Unified Communications and Collaboration.
TOPOLOGYCONNECT TECHNOLOGIES
Gurugram District, India
11-50 Employees
2018
Key takeaway
Topologyconnect Technologies specializes in providing tailored IT solutions, including data center services and managed services, which can enhance operational efficiency for businesses. With over 10 years of experience, they focus on customized web and software applications that address specific business needs.
Highlighted product
Service
Data Centre Services - TOPOLOGYCONNECT TECHNOLOGIES PVT. LTD.
We at topologyconnect technologies strive to provide you with best-in-class and effective Data Centre Service keeping in mind all your business needs and requirements
Virtual Binz
Udaipur, India
51-100 Employees
2015
Key takeaway
Virtual Binz offers experienced virtual teams that can assist with back-office BPO services and e-commerce support, alleviating concerns related to turnover and sales expertise. Their recognition as a top virtual assistant service highlights their capability to help businesses find new clients efficiently.
Highlighted product
Service
Services | Virtual Binz
Cegura Technology Solutions
Kolkata, India
251-500 Employees
2012
Key takeaway
Cegura Technologies is a prominent Business Process Outsourcing (BPO) provider that emphasizes the integration of business process management and customer experience optimization. They recognize the critical role of quality customer service and retention strategies in driving business success, leveraging technology and AI to enhance their call center operations.
Highlighted product
Service
Call Center Customer Retention Strategies Companies in London
Cegura Technologies understands the importance of quality customer service and customer retention strategies to the success of your business.
VMG BPO
Bengaluru, India
51-100 Employees
2005
Key takeaway
VMG offers comprehensive call center services, including inbound and outbound phone calls, email, live chat, and WhatsApp support, ensuring efficient customer communication. With a commitment to tailored solutions and 24/7 availability, VMG has been helping businesses manage their customer support since 2005.
Highlighted product
Core business
VMG BPO - Bangalore BPO, Contact Center
Bangalore BPO providing call centres/contact centres to handle phone calls (inbound and outbound), email, live chat, WhatsApp etc.
Mihup Communications
Kolkata, India
11-50 Employees
2016
Key takeaway
Mihup is a leading Conversation Intelligence platform that enhances contact center performance through real-time AI, empowering agents with assistance and analytics. Their proprietary ASR technology ensures accuracy and efficiency, making it a valuable resource for transforming contact centers across various industries.
Highlighted product
Core business
Mihup | Real-time AI for Contact Centers
Mihup's real-time AI platforms transform contact centers by enabling agents with real-time assistance and analytics.
Centillion Networks Pvt Ltd
Hyderabad, India
251-500 Employees
2007
Key takeaway
Centillion Networks is a prominent Engineering and Software Development company that specializes in the Telecom domain, offering innovative solutions and application management capabilities that enhance productivity and profitability. Their expertise in handling complex fiber optic projects positions them as a reliable partner for service providers in the Telecom industry.
Highlighted product
Core business
About Us - Telecom Engineering Services - Centillion Networks
Centillion Networks is a leading Telecom Engineering services in india. To connect with us then mail us at [email protected]
Raksha Digital
Bengaluru, India
11-50 Employees
2016
Key takeaway
The company, Raksha Digital, offers a range of BPO services, including inbound and outbound call center operations, aimed at providing high-quality support to businesses in sectors like banking and recruitment. Their mission emphasizes delivering 100% satisfaction through expertise and innovative solutions.
Highlighted product
Core business
Raksha Digital – To be the world best BPO service center company to provide hundred percent satisfied services to any company in the banking, recruitment and finance sectors.
Ameyo
Gurugram District, India
501-1000 Employees
2003
Key takeaway
Ameyo offers a powerful, cloud-based call center software solution designed to enhance customer experiences across various touchpoints. With features like deployment flexibility and AI-powered engagement tools, it caters to organizations of all sizes, making it a valuable resource for effective customer interactions.
Highlighted product
Core business
Call Center Software | Call Center Solution | Helpdesk Software - Ameyo
Technologies which have been searched by others and may be interesting for you:
When exploring the Call Center industry in India, several key considerations emerge. The regulatory landscape is crucial, as compliance with labor laws and data protection regulations, such as the Information Technology Act, is mandatory. Additionally, understanding the challenges is important; these include high attrition rates, maintaining employee morale, and ensuring quality service amidst increasing automation and AI integration. Opportunities abound in this sector, particularly with the rise of digital communication channels and the growing demand for customer support across various industries. The competitive landscape is intense, with numerous players ranging from large multinational corporations to small niche providers, all vying for market share. Environmental concerns are also gaining traction, particularly in terms of energy consumption and waste management in call center operations. Companies are increasingly adopting sustainable practices to minimize their ecological footprint. Lastly, the global market relevance of Indian call centers remains significant, as many international businesses continue to outsource customer service operations to leverage cost advantages and access a skilled workforce. Understanding these factors will provide a comprehensive view for anyone interested in entering or investing in the Indian Call Center industry.
Some interesting numbers and facts about your company results for Call Center
Country with most fitting companies | India |
Amount of fitting manufacturers | 235 |
Amount of suitable service providers | 319 |
Average amount of employees | 51-100 |
Oldest suiting company | 2003 |
Youngest suiting company | 2020 |
Some interesting questions that has been asked about the results you have just received for Call Center
What are related technologies to Call Center?
Based on our calculations related technologies to Call Center are Education, Engineering Services, IT & Technology Services, Healthcare Services, Consulting
Who are Start-Ups in the field of Call Center?
Start-Ups who are working in Call Center are D360T Connects Pvt. Ltd
Which industries are mostly working on Call Center?
The most represented industries which are working in Call Center are IT, Software and Services, Telecommunications, Business Services, Human Resources, Marketing Services
How does ensun find these Call Center Companies?
ensun uses an advanced search and ranking system capable of sifting through millions of companies and hundreds of millions of products and services to identify suitable matches. This is achieved by leveraging cutting-edge technologies, including Artificial Intelligence.