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CallCenterHosting
Bear Cross, United Kingdom
A
11-50 Employees
2011
Key takeaway
CallCenterHosting specializes in innovative cloud-based contact center solutions, addressing the growing need for effective customer support in today's fast-paced environment. Their offerings include predictive dialers and auto dialers, making them a key player in providing comprehensive call center setups.
Highlighted product
Core business
Cloud Call Center Services & Solutions | CallCenterHosting
Top cloud call center solutions from CallCenterHosting. Get predictive dialer, auto dialer & cloud PBX for complete call center setup. Free trial available.
Direct Call Centres
Southend-on-Sea, United Kingdom
A
51-100 Employees
-
Key takeaway
Direct Call Centres specializes in both inbound and outbound contact services, leveraging a skilled workforce from the local area. With 50 years of combined experience, they offer flexible pricing structures and a results-oriented approach, making them a cost-effective solution for businesses seeking to enhance their sales and customer service efforts.
Highlighted product
Service
Services – Direct Call Centres
FlashTelecom Limited
United Kingdom
A
1-10 Employees
2017
Key takeaway
The company offers a comprehensive call center software that can be quickly set up, providing essential tools for managing communication effectively. Their services include a virtual call center, catering to various organizational sizes.
Highlighted product
Core business
Home - Flash Telecoms
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Globe Call Centre
Dartford, United Kingdom
A
11-50 Employees
-
Key takeaway
Globe Call Centre specializes in providing tailored call center solutions that enhance customer support and technical assistance. With dedicated agents available 24/7 and a commitment to building lasting relationships, they ensure exceptional satisfaction and are equipped to meet the unique needs of businesses across various industries.
Highlighted product
Core business
Globe Call Centre – Call Centre Services
TrustedCare Professional Services
South Oxfordshire, United Kingdom
A
11-50 Employees
2017
Key takeaway
The company, TrustedCare, specializes in providing contact center support and specialized services for residential and home care providers, focusing on enquiry management and sales performance. With a decade of experience, they offer technology solutions and insights to enhance customer service and business growth in the care sector.
Highlighted product
Service
Contact Centre | TrustedCare Professional Services
MPL Contact
Nottingham, United Kingdom
A
51-100 Employees
1994
Key takeaway
MPL Contact is a leading provider of outsourced contact center solutions in the UK, offering 24/7 call handling services from their Nottingham and Belfast locations. Their specialized agents enhance customer connections, making them a valuable resource for SMEs looking to support their growing business.
Highlighted product
Service
Contact Centre Services for Growing Businesses
openContact
Norwich, United Kingdom
A
51-100 Employees
2000
Key takeaway
OpenContact is a professional inbound call center that offers a range of services including inbound call handling, overflow call handling, and out-of-hours support, making it an ideal partner for businesses looking to enhance their customer service. Their focus on innovation and continuous improvement ensures that they can effectively meet the needs of both small and large businesses.
Highlighted product
Service
Services | Open Contact
We provide exceptional call centre solutions to small and large businesses, with the ability to quickly adapt to deliver to...
Global Call Outsource
Mole Valley, United Kingdom
A
11-50 Employees
2018
Key takeaway
Global Call Outsource specializes in providing professional call center services, helping businesses meet their daily targets and deliver exceptional customer support across various industries. Their team of trained agents is equipped to enhance client support through effective call handling and booking services.
Highlighted product
Service
Call Centre Outsourcing Services - Global Call Outsource
If you need call centre outsourcing services then Global Call Outsource is the best place to hire the team of professionals.
END2END Services Limited
South Oxfordshire, United Kingdom
A
1-10 Employees
2002
Key takeaway
END2END Services Limited specializes in providing comprehensive solutions for various environments, including call centres. With a focus on professional quality and best practices, they offer a full range of services that support the entire lifecycle of a call centre, ensuring it meets the specific operational needs of businesses.
Highlighted product
Service
Call Centre Design | End 2 End Services
COSOL LIMITED
United Kingdom
A
1-10 Employees
-
Key takeaway
ConSol Limited offers tailored contact center services, including the recruitment and training of agents, to enhance customer engagement and retention. With over 13 years of experience, the company provides innovative solutions that integrate people, processes, and technology.
Highlighted product
Service
Contact Centre Services :: ConSol Limited
Technologies which have been searched by others and may be interesting for you:
When exploring the call center industry in the United Kingdom, several key considerations are essential. First, understanding the regulatory landscape is crucial, as the UK has stringent data protection laws, particularly under the General Data Protection Regulation (GDPR). Compliance with these regulations is vital to avoid penalties and maintain customer trust. Additionally, the competitive landscape is marked by both domestic and international players, with many companies leveraging technology such as AI and automation to enhance efficiency and customer experience. The rise of remote work has also transformed the industry, allowing for greater flexibility and access to a broader talent pool. Challenges include high employee turnover and the need for continuous training to keep up with evolving technologies and customer expectations. However, opportunities abound, particularly in sectors like e-commerce and healthcare, where customer interaction is vital. Environmental concerns are increasingly relevant, with a growing emphasis on sustainability and reducing carbon footprints in operations. Understanding these factors, along with market trends and consumer preferences, is essential for anyone interested in entering or investing in the UK call center industry.
Some interesting numbers and facts about your company results for Call Center
| Country with most fitting companies | United Kingdom |
| Amount of fitting manufacturers | 826 |
| Amount of suitable service providers | 1236 |
| Average amount of employees | 11-50 |
| Oldest suiting company | 1994 |
| Youngest suiting company | 2018 |
Some interesting questions that has been asked about the results you have just received for Call Center
What are related technologies to Call Center?
Based on our calculations related technologies to Call Center are Education, Engineering Services, IT & Technology Services, Healthcare Services, Consulting
Which industries are mostly working on Call Center?
The most represented industries which are working in Call Center are Telecommunications, IT, Software and Services, Other, Healthcare, Business Services
How does ensun find these Call Center Companies?
ensun uses an advanced search and ranking system capable of sifting through millions of companies and hundreds of millions of products and services to identify suitable matches. This is achieved by leveraging cutting-edge technologies, including Artificial Intelligence.
