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The Verity Centre (15) Ltd
Portsmouth, United Kingdom
11-50 Employees
2021
Key takeaway
The Verity Centre offers bespoke call center solutions that combine experience and innovation to empower businesses and enhance their customer journey. Their services include both inbound and outbound contact center support, tailored to meet the specific needs of clients.
Highlighted product
Core business
Home → The Verity Centre
We are a boutique contact centre and business solutions consultancy with specialists, multi disciplined talent and professional associates.
Confero Limited
London, United Kingdom
51-100 Employees
2001
Key takeaway
Confero is a UK-based outsourced call center that provides high-quality inbound, outbound, and digital services tailored to SME and Corporate clients. With a commitment to exceeding client expectations and a focus on customer resolution, Confero differentiates itself through flexible service options and a knowledgeable agent team.
Highlighted product
Service
Inbound, Outbound UK outsourced Call Centre services | Confero
Parlance UK
United Kingdom
11-50 Employees
1996
Key takeaway
Parlance specializes in managed service solutions that enhance the caller experience through advanced technology and expert collaboration. Their focus on transforming traditional call handling into intelligent, self-service options is designed to improve customer interactions for health systems and enterprises.
Highlighted product
Product
Speech-Driven Technology Solutions for Healthcare | Parlance
Provide exceptional experiences to your calling community and free agents from repetitive tasks with speech-driven self-service technology solutions.
CallCenterHosting
Bear Cross, United Kingdom
11-50 Employees
2011
Key takeaway
CallCenterHosting specializes in innovative cloud-based contact center solutions, addressing the growing need for effective customer support in today's fast-paced environment. Their offerings include predictive dialers and auto dialers, making them a key player in providing comprehensive call center setups.
Highlighted product
Core business
Cloud Call Center Services & Solutions | CallCenterHosting
Top cloud call center solutions from CallCenterHosting. Get predictive dialer, auto dialer & cloud PBX for complete call center setup. Free trial available.
CallConx
Cranage, United Kingdom
1-10 Employees
2001
Key takeaway
CallConX, a part of Brindley Data Services Ltd, offers a comprehensive small business telephone package that allows for quick and cost-effective setup of phone systems. Their services include unlimited UK landline and mobile calls, making it an ideal solution for businesses looking to streamline their communication without the burden of contracts or high costs.
Highlighted product
Core business
Small Business Telephone Package - CallconX
CallConX is a small business telephone package. You pay one price for all of your unlimited UK landline and UK mobile calls for one year. The price includes a free geographic telephone number, mobile phone twinning and much more.
FlashTelecom Limited
United Kingdom
1-10 Employees
2017
Key takeaway
The company offers a comprehensive call center software that can be quickly set up, providing essential tools for managing communication effectively. Their services include a virtual call center, catering to various organizational sizes.
Highlighted product
Core business
Home - Flash Telecoms
The Office Genie ✰ Multi-Award-Winning Call Handling Service & Admin Support
Northampton, United Kingdom
11-50 Employees
2005
Key takeaway
The Office Genie specializes in call handling and customer service, ensuring that you never miss a call. With professional training and a personal touch, they operate as an extension of your team, offering services like appointment booking and virtual assistance.
Highlighted product
Core business
The Office Genie – Call Handling & Appointment Booking
TollFreeHelp.co.uk
London, United Kingdom
1-10 Employees
2017
Key takeaway
TollFreeHelp UK addresses the common frustration of long wait times in call centers by offering a comprehensive directory of toll-free numbers for major brands and independent service providers. This ensures customers can access timely services and connect with support representatives more efficiently.
Highlighted product
Core business
Tollfree Number Directory UK | Phone Number Directory UK
Tollfree-help.com is an Online Toll Free Number Website provide accurate phone number for all big companies in United kingdom. Find all important customer support phone numbers and get connected with the customer representatives of the respective company.
callOcare
London, United Kingdom
1-10 Employees
2019
Key takeaway
CallOCare is a leading provider of customer-centric call center solutions, emphasizing the importance of strong engagement between businesses and their clients. Their services are designed to manage and enhance customer interactions through various communication channels, offering 24/7 support and utilizing the latest technology to improve efficiency and reduce costs.
Highlighted product
Core business
Your Trustable Outsourcing Company | callOcare
Communicate Better Group
Birchwood, United Kingdom
51-100 Employees
-
Key takeaway
Communicate Better offers advanced telephony solutions that can enhance call center operations, including the ability to display real-time call statistics and configure alarms for specific metrics. Their expertise in IT and cloud-based services ensures that businesses of any size can effectively manage communications and improve overall performance.
Highlighted product
Core business
Elite Care - Dedicated Support for Your Business | Communicate Better
Technologies which have been searched by others and may be interesting for you:
When exploring the call center industry in the United Kingdom, several key considerations are essential. First, understanding the regulatory landscape is crucial, as the UK has stringent data protection laws, particularly under the General Data Protection Regulation (GDPR). Compliance with these regulations is vital to avoid penalties and maintain customer trust. Additionally, the competitive landscape is marked by both domestic and international players, with many companies leveraging technology such as AI and automation to enhance efficiency and customer experience. The rise of remote work has also transformed the industry, allowing for greater flexibility and access to a broader talent pool. Challenges include high employee turnover and the need for continuous training to keep up with evolving technologies and customer expectations. However, opportunities abound, particularly in sectors like e-commerce and healthcare, where customer interaction is vital. Environmental concerns are increasingly relevant, with a growing emphasis on sustainability and reducing carbon footprints in operations. Understanding these factors, along with market trends and consumer preferences, is essential for anyone interested in entering or investing in the UK call center industry.
Some interesting numbers and facts about your company results for Call Center
| Country with most fitting companies | United Kingdom |
| Amount of fitting manufacturers | 826 |
| Amount of suitable service providers | 1224 |
| Average amount of employees | 11-50 |
| Oldest suiting company | 1996 |
| Youngest suiting company | 2021 |
Some interesting questions that has been asked about the results you have just received for Call Center
What are related technologies to Call Center?
Based on our calculations related technologies to Call Center are Education, Engineering Services, IT & Technology Services, Healthcare Services, Consulting
Who are Start-Ups in the field of Call Center?
Start-Ups who are working in Call Center are The Verity Centre (15) Ltd
Which industries are mostly working on Call Center?
The most represented industries which are working in Call Center are Telecommunications, IT, Software and Services, Other, Healthcare, Marketing Services
How does ensun find these Call Center Companies?
ensun uses an advanced search and ranking system capable of sifting through millions of companies and hundreds of millions of products and services to identify suitable matches. This is achieved by leveraging cutting-edge technologies, including Artificial Intelligence.
