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Top Call Center Companies in Germany

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60 companies for Call Center in Germany

Callcenter Boerse GmbH's Logo

Callcenter Boerse GmbH

Wachtberg, Germany

A

1-10 Employees

-

Key takeaway

Call-Center.de offers extensive experience in the industry and provides a free, neutral service to help you find the right call center, with a network of hundreds of options across Germany.

Highlighted product

Core business

Call-Center.de: Kostenfreier Suchservice für Firmen, Behörden und Agenturen

Planatel GmbH's Logo

Planatel GmbH

Braak, Germany

A

1-10 Employees

-

Key takeaway

PLANATEL offers comprehensive and neutral call center management services, backed by a team of experts in information and telecommunications technology. Their expertise ensures the delivery of tailored solutions that meet specific client needs.

Highlighted product

Product

Callcenter-management | planatel.de

Contactis GmbH's Logo

Contactis GmbH

Herborn, Germany

A

51-100 Employees

2002

Key takeaway

CONTACTIS GmbH, founded in July 2014, acquired the Telerent24 Call Center, which has a team of 55 experienced agents. They offer a range of call center services, including first-level support, customer surveys, and sales process acceleration, making them a valuable partner for enhancing customer engagement and support.

Highlighted product

Core business

Call Center Produkte, Inbound + Outbound Service Deutschland

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CallCenter SQUT's Logo

CallCenter SQUT

Berlin, Germany

A

1-10 Employees

-

Key takeaway

SQUT (r) specializes in call center services, providing dedicated support for handling customer inquiries, taking orders, and offering technical assistance. Their team actively engages with potential and existing customers to promote products or services and gather feedback, making them a key player in the call center industry.

Highlighted product

Core business

Callcenter

ComCare 360 GmbH's Logo

ComCare 360 GmbH

Ahrensburg, Germany

A

1-10 Employees

-

Key takeaway

ComCare 360 positions itself as a dedicated call center professional, handling crucial tasks for businesses such as making calls and managing address data effectively. Their services include outbound activities like market research and customer acquisition, ensuring enhanced communication and customer satisfaction.

Highlighted product

Core business

Call-Center | Rundum-Service | ComCare 360

Call Center für Dialogmarketing, Vertrieb & Kommunikation-Komplett-Service: ✓ Inbound-, Outbound-Full-Service-Callcenter ✓ D-A-CH-Region ✓

Service Telefon's Logo

Service Telefon

Ulm, Germany

A

1-10 Employees

-

Key takeaway

The company is a full-service call center that provides comprehensive customer care, including handling product inquiries and orders to enhance customer satisfaction and loyalty. They emphasize the importance of immediate assistance for customer inquiries and offer a range of services, including logistics and web shop operations, to ensure excellent service and accessibility.

Highlighted product

Core business

Über uns - Wer wir sind - OpenCall Service Telefon

Wir bieten sämtliche Callcenter - und Servicedienstleistungen eines modernen Customer Care Centers: Kundenservice, Büroservice und weitere Geschäftsbereiche

Atvita GmbH's Logo

Atvita GmbH

Kaarst, Germany

A

1-10 Employees

-

Key takeaway

The company, 1activ, positions itself as a unique contact center that employs a Feel-Good Manager to enhance customer interactions. They offer a range of services including customer acquisition, support for product launches, and telemarketing, all aimed at relieving the sales team and improving overall customer engagement.

Highlighted product

Core business

1activ | Customer Contact Center B2B/B2C Call Center; Telemarketing Service

Bambus Contact Center's Logo

Bambus Contact Center

Aachen, Germany

A

501-1000 Employees

2018

Key takeaway

Bambus Contact Center is a leading agency that specializes in providing exceptional call center services, enhancing customer care through a dedicated team of trained professionals. Their comprehensive solutions, including inbound and outbound support, are designed to improve efficiency and optimize operations for businesses across various industries.

Highlighted product

Service

Services - Bambus Contact Center

The focus is always on the customer. Bambus Contact Center knows better than anyonehow to provide solutions that result in satisfactorycustomer care. Learn more INBOUND Our inbound call center is used by a growing number of industries and helps companies worldwide increase productivity, efficiency and profits. Our employees are carefully trained problem solvers who understand

ViciDial Hosting Europe Ltd. & Co KG's Logo

ViciDial Hosting Europe Ltd. & Co KG

Neuss, Germany

A

- Employees

-

Key takeaway

The company offers a web call center solution starting at 1.25 cents per minute, featuring a web dialer for both inbound and outbound calls. Their service includes a dedicated Vicidial server hosted in a German data center, ensuring reliable connectivity with customers and the ability to transmit phone numbers for seamless communication.

Highlighted product

Core business

Web Callcenter und Contact Center Lösung mit Voip Dialer

Web Callcenter Lösung mit Web Dialer für Inbound und Outbound mit Rufnummernuebermittlung ab 1,25 Cent/Min in das deutsche Festnetz

Vendere Deutschland GmbH's Logo

Vendere Deutschland GmbH

Cleves, Germany

A

11-50 Employees

2008

Key takeaway

Vendere is a specialized sales expert that focuses on telephone communication, offering a dedicated team of call specialists skilled in various aspects of sales, including lead generation and customer satisfaction surveys. They also provide sales training and coaching, making them well-equipped to support businesses in their customer acquisition and retention efforts through effective telemarketing strategies.

Highlighted product

Service

B2B Callcenter - Vendere Deutschland GmbH


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Information about Call Center in Germany

When exploring the call center industry in Germany, several key factors should be taken into account. Firstly, regulatory compliance is crucial, as Germany has strict data protection laws under the General Data Protection Regulation (GDPR). This means that call centers must have robust systems in place to protect customer data and ensure privacy. The competitive landscape is also significant, with major players operating alongside numerous smaller firms, leading to a diverse market that can be both challenging and full of opportunities. Additionally, the demand for multilingual support is rising due to Germany's position as a hub for international business, making language skills a valuable asset in this sector. Companies often face challenges related to high employee turnover and the need for continuous training to maintain service quality. Environmental sustainability is becoming increasingly relevant, with many organizations striving to reduce their carbon footprint through remote working solutions and energy-efficient technologies. Overall, the global relevance of the call center industry continues to grow, influenced by technological advancements such as AI and automation, which are reshaping customer interaction. Keeping these considerations in mind will aid in making informed decisions when researching potential companies in the German call center market.


Insights about the Call Center results above

Some interesting numbers and facts about your company results for Call Center

Country with most fitting companiesGermany
Amount of fitting manufacturers549
Amount of suitable service providers852
Average amount of employees1-10
Oldest suiting company2002
Youngest suiting company2018

Frequently asked questions (FAQ) about Call Center Companies

Some interesting questions that has been asked about the results you have just received for Call Center

Based on our calculations related technologies to Call Center are Education, Engineering Services, IT & Technology Services, Healthcare Services, Consulting

The most represented industries which are working in Call Center are Other, IT, Software and Services, Telecommunications, Consulting, Marketing Services

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Call Center results by various countries

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