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Bambus Contact Center
Aachen, Germany
A
501-1000 Employees
2018
Key takeaway
Bambus Contact Center is a leading agency that specializes in providing exceptional call center services, enhancing customer care through a dedicated team of trained professionals. Their comprehensive solutions, including inbound and outbound support, are designed to improve efficiency and optimize operations for businesses across various industries.
Reference
Service
Services - Bambus Contact Center
The focus is always on the customer. Bambus Contact Center knows better than anyonehow to provide solutions that result in satisfactorycustomer care. Learn more INBOUND Our inbound call center is used by a growing number of industries and helps companies worldwide increase productivity, efficiency and profits. Our employees are carefully trained problem solvers who understand
Service Telefon
Ulm, Germany
A
1-10 Employees
-
Key takeaway
The company is a full-service call center that provides comprehensive customer care, including handling product inquiries and orders to enhance customer satisfaction and loyalty. They emphasize the importance of immediate assistance for customer inquiries and offer a range of services, including logistics and web shop operations, to ensure excellent service and accessibility.
Reference
Core business
Über uns - Wer wir sind - OpenCall Service Telefon
Wir bieten sämtliche Callcenter - und Servicedienstleistungen eines modernen Customer Care Centers: Kundenservice, Büroservice und weitere Geschäftsbereiche
ViciDial Hosting Europe Ltd. & Co KG
Neuss, Germany
A
- Employees
-
Key takeaway
The company offers a web call center solution starting at 1.25 cents per minute, featuring a web dialer for both inbound and outbound calls. Their service includes a dedicated Vicidial server hosted in a German data center, ensuring reliable connectivity with customers and the ability to transmit phone numbers for seamless communication.
Reference
Core business
Web Callcenter und Contact Center Lösung mit Voip Dialer
Web Callcenter Lösung mit Web Dialer für Inbound und Outbound mit Rufnummernuebermittlung ab 1,25 Cent/Min in das deutsche Festnetz
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ComCare 360 GmbH
Ahrensburg, Germany
A
1-10 Employees
-
Key takeaway
ComCare 360 positions itself as a dedicated call center professional, handling crucial tasks for businesses such as making calls and managing address data effectively. Their services include outbound activities like market research and customer acquisition, ensuring enhanced communication and customer satisfaction.
Reference
Core business
Call-Center | Rundum-Service | ComCare 360
Call Center für Dialogmarketing, Vertrieb & Kommunikation-Komplett-Service: ✓ Inbound-, Outbound-Full-Service-Callcenter ✓ D-A-CH-Region ✓
Atvita GmbH
Kaarst, Germany
A
1-10 Employees
-
Key takeaway
The company, 1activ, positions itself as a unique contact center that employs a Feel-Good Manager to enhance customer interactions. They offer a range of services including customer acquisition, support for product launches, and telemarketing, all aimed at relieving the sales team and improving overall customer engagement.
Reference
Core business
1activ | Customer Contact Center B2B/B2C Call Center; Telemarketing Service
CallCenter SQUT
Berlin, Germany
A
1-10 Employees
-
Key takeaway
SQUT (r) specializes in call center services, providing dedicated support for handling customer inquiries, taking orders, and offering technical assistance. Their team actively engages with potential and existing customers to promote products or services and gather feedback, making them a key player in the call center industry.
Reference
Core business
Callcenter
babelforce
Berlin, Germany
A
11-50 Employees
2013
Key takeaway
The company specializes in providing cloud call center solutions, offering a flexible platform designed to address significant communication challenges and enhance customer service. Their team combines expertise in contact centers and telecoms with advanced technology to streamline workflows and improve overall service delivery.
Reference
Product
babelforce | Cloud Call Center Solutions
Discover babelforce, the #1 most flexible cloud call center solution for enterprise contact centers
SQUT
Berlin, Germany
A
11-50 Employees
2009
Key takeaway
SQUT® specializes in call centers, providing tailored recommendations that align with specific needs and ensuring continuous feedback from clients. Their expertise includes handling customer inquiries, taking orders, and offering technical support, making them a valuable resource for effective customer dialogue.
Reference
Core business
Callcenter
Stefan Zacher Elektroinstallationsmaterial
Germany
A
1-10 Employees
-
Key takeaway
The company, Call Center Easy, specializes in developing comprehensive solutions for call centers, including advanced software and dedicated VoIP traffic. Their platform ensures data protection and compliance with regulations like GDPR, while offering an intuitive interface that requires no training for operators, thus enhancing operational efficiency and support.
Reference
Core business
Software e traffico VoIP per call center - Call Center Easy
Call Center Easy è la soluzione completa per call center. Software per la gestione delle chiamate, CRM per il backoffice e traffico VoIP
CALL-CENTER-SCOUT
Germany
A
1-10 Employees
-
Key takeaway
The call center specializes in handling customer inquiries, processing orders, providing technical support, and offering general information. They actively reach out to potential and existing customers to promote products or services and gather feedback, ensuring effective customer service across various needs.
Reference
Core business
Callcenter
Technologies which have been searched by others and may be interesting for you:
When exploring the call center industry in Germany, several key factors should be taken into account. Firstly, regulatory compliance is crucial, as Germany has strict data protection laws under the General Data Protection Regulation (GDPR). This means that call centers must have robust systems in place to protect customer data and ensure privacy. The competitive landscape is also significant, with major players operating alongside numerous smaller firms, leading to a diverse market that can be both challenging and full of opportunities. Additionally, the demand for multilingual support is rising due to Germany's position as a hub for international business, making language skills a valuable asset in this sector. Companies often face challenges related to high employee turnover and the need for continuous training to maintain service quality. Environmental sustainability is becoming increasingly relevant, with many organizations striving to reduce their carbon footprint through remote working solutions and energy-efficient technologies. Overall, the global relevance of the call center industry continues to grow, influenced by technological advancements such as AI and automation, which are reshaping customer interaction. Keeping these considerations in mind will aid in making informed decisions when researching potential companies in the German call center market.
Some interesting numbers and facts about your company results for Call Center
| Country with most fitting companies | Germany |
| Amount of fitting manufacturers | 325 |
| Amount of suitable service providers | 446 |
| Average amount of employees | 1-10 |
| Oldest suiting company | 2009 |
| Youngest suiting company | 2018 |
Some interesting questions that has been asked about the results you have just received for Call Center
What are related technologies to Call Center?
Based on our calculations related technologies to Call Center are Education, Engineering Services, IT & Technology Services, Healthcare Services, Consulting
Which industries are mostly working on Call Center?
The most represented industries which are working in Call Center are IT, Software and Services, Other, Telecommunications, Consulting, Marketing Services
How does ensun find these Call Center Companies?
ensun uses an advanced search and ranking system capable of sifting through millions of companies and hundreds of millions of products and services to identify suitable matches. This is achieved by leveraging cutting-edge technologies, including Artificial Intelligence.