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Top Call Center Companies in Pakistan

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60 companies for Call Center in Pakistan

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J Telemarketing's Logo

J Telemarketing

Rawalpindi Cantonment, Pakistan

E

501-1000 Employees

2008

Key takeaway

J Telemarketing is a leading call center outsourcing agency that emphasizes quality assurance and provides creative solutions to enhance customer engagement. Their professional onshore and offshore services allow businesses to focus on success while they handle inbound call center needs.

Reference

Service

Inbound Call Center Services - J Telemarketing

Nethawk Pvt Ltd's Logo

Nethawk Pvt Ltd

Islamabad, Pakistan

E

1-10 Employees

2008

Key takeaway

Nethawk's solutions provide exclusive inbound and multi-purpose outbound call center services designed to enhance customer satisfaction. They also offer advanced features like auto dialing, manual dialing, and integration with CRM systems, ensuring effective communication and lead generation.

Reference

Product

Outbound Call Center - Nethawk - Call Center and CRM Solutions

Nawal Global Systems's Logo

Nawal Global Systems

Islamabad, Pakistan

E

11-50 Employees

2019

Key takeaway

Nawal Global Systems specializes in providing comprehensive Call/Chat center solutions, backed by a team of experienced experts and state-of-the-art facilities. Their focus on Call Center Outsourcing ensures that they deliver effective support for operational needs.

Reference

Core business

Home | Nawal Global Systems

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Kabir Corporation's Logo

Kabir Corporation

Rawalpindi Cantonment, Pakistan

E

11-50 Employees

2021

Key takeaway

Kabir Corporation emphasizes its commitment to exceptional customer service and quality. Their call center solutions include a VoIP service that offers high voice quality, making it a reliable option for effective communication and lead generation.

Reference

Service

Call Center Solutions – Kabir Corporation

Capital Zone Communication's Logo

Capital Zone Communication

Pakistan

E

11-50 Employees

2019

Key takeaway

Capital Zone Communication is a full-service contact center that specializes in call center optimization and direct response marketing, making it a reliable partner for businesses looking to outsource their call-handling and customer support needs. Their commitment to service levels and continuous improvement ensures that clients receive professional and innovative solutions.

Reference

Service

Services – capital zone communication

Capstar Solutions's Logo

Capstar Solutions

Islamabad, Pakistan

E

11-50 Employees

2014

Key takeaway

The company specializes in providing Contact Center Solutions, alongside Unified Communications and Managed Services, emphasizing their commitment to delivering exceptional customer experiences. With certifications from leading technology brands and partnerships with major platforms like Microsoft and Zoom, they are well-equipped to meet diverse technology needs.

Reference

Core business

Home | Capstar Solutions

Call Box BPO's Logo

Call Box BPO

Islamabad, Pakistan

E

11-50 Employees

2015

Key takeaway

CALL BOX BPO (CBB) is a specialized Business Process Outsourcing (BPO) company with over sixteen years of experience in the call center industry, particularly in outbound call center services. They offer customized lead generation solutions, emphasizing quality, data integrity, and client confidentiality.

Reference

Core business

Call center Call Box BPO Islamabad

Business Process Outsourcing Company in Islamabad offers expertise in outbound call center services to create more quality leads that converts into sales.

Puri's Tech Limo Call Center's Logo

Puri's Tech Limo Call Center

Lahore, Pakistan

E

1-10 Employees

2013

Key takeaway

Puristech offers 24/7 call center services specifically for taxi and limo operations, ensuring maximum customer satisfaction with a team of highly skilled representatives experienced in both local and international calls.

Reference

Service

Services – Puristech Contact Center

Supra BPO's Logo

Supra BPO

Rawalpindi Cantonment, Pakistan

E

11-50 Employees

2019

Key takeaway

Supra BPO specializes in providing customized outsourcing solutions, particularly in the inbound call center industry. Their commitment to understanding client needs and continuous improvement ensures they deliver effective customer service across various sectors.

Reference

Service

Services - Supra Bpo

we provide best services for bpo and outsource call centre operators and dispatchers services . for more details please contact us

Back Office Admins's Logo

Back Office Admins

Lahore, Pakistan

E

11-50 Employees

-

Key takeaway

The company offers reliable inbound call center services, providing 24/7 support to handle all incoming calls with trained professionals who deliver personalized solutions. Their consultative outsourcing approach and focus on continuous improvement aim to exceed clients' expectations, making it an ideal choice for businesses looking to enhance their customer service.

Reference

Service

Inbound Call Center Services - Call Answering Service

Our inbound call center services provide you with 24/7 support to handle all your incoming calls. Our trained professionals offer personalized solutions.


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Information about Call Center in Pakistan

The Call Center industry in Pakistan presents several key considerations for those interested in exploring opportunities within this sector. First, the regulatory environment is crucial, as compliance with local labor laws and data protection regulations can significantly impact operations. Additionally, understanding the challenges of employee retention and training is vital, given the high turnover rates often seen in this industry. The competitive landscape is robust, with numerous local and international players vying for market share, making it essential to identify unique selling propositions to stand out. Opportunities abound, especially in sectors like customer support and telemarketing, where the demand for outsourcing services is rising among businesses looking to reduce operational costs. Environmental concerns are increasingly relevant, as companies are expected to adopt sustainable practices, which can also enhance brand reputation. Lastly, the global market relevance of Pakistan’s Call Center industry is significant, given the country's strategic geographical location and the growing trend of digital communication, which has opened new avenues for service delivery. Understanding these factors can provide a solid foundation for anyone considering entering the Call Center sector in Pakistan.


Insights about the Call Center results above

Some interesting numbers and facts about your company results for Call Center

Country with most fitting companiesPakistan
Amount of fitting manufacturers72
Amount of suitable service providers127
Average amount of employees11-50
Oldest suiting company2008
Youngest suiting company2021

Frequently asked questions (FAQ) about Call Center Companies

Some interesting questions that has been asked about the results you have just received for Call Center

Based on our calculations related technologies to Call Center are Education, Engineering Services, IT & Technology Services, Healthcare Services, Consulting

Start-Ups who are working in Call Center are Kabir Corporation

The most represented industries which are working in Call Center are IT, Software and Services, Business Services, Telecommunications, Marketing Services, Other

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Call Center results by various countries

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