Top Call Center Companies in Brazil

Premier Offshore Solutions is a comprehensive contact center that offers high-quality targeted leads and professional support for existing and potential customers. With agents proficient in Spanish, English, and French, they are well-equipped to meet all your call center requirements.

Voicce Labs specializes in enhancing customer engagement through their expertise in call center migrations to Amazon Connect. They offer a fully cloud-based contact center solution that includes advanced features for managing outbound campaigns, identifying upselling opportunities, and ensuring compliance, all aimed at delivering seamless customer experiences.

RM Contact is a highly qualified company that specializes in delivering exceptional customer experiences through its call center, telemarketing, and collections services. They emphasize the importance of customer relationships for business growth and have been nationally recognized for their solutions in this area.

Callix is a cloud-based contact center system that offers voice and text channels, ensuring business continuity with a 99.9% availability SLA. It supports various operations, including active, inbound, and blended calls, and features an intuitive platform that enhances customer service quality.

The company offers a fully online telephony platform that enhances communication and effectiveness for businesses, addressing key questions about customer satisfaction and support. Their integrated live chat and call features enable real-time interactions, making it easier to connect visitors with the sales team and improve conversion rates.

The company is a dedicated service provider that specializes in managing customer service interactions for sectors like telecommunications and financial services, highlighting its role as a strategic partner through its "Contact Center" and "BPO" services. With a strong emphasis on employee well-being and growth, they foster a family-like culture, making it an appealing workplace for those interested in the call center industry.

Able is a capable contact center that emphasizes the benefits of outsourcing, such as cost savings and improved customer service. They focus on enhancing the consumer experience through a combination of human intelligence and technology, making them a unique solution for effective communication and relationship building.

The company, Novvacore, is a telecom operator that emphasizes high-quality customer care and advanced technology, making it a preferred choice for voice solutions and professional call handling. With over 15 years of experience, they offer a range of services including Virtual PBX, which provides essential functionalities for managing calls effectively.

ConnectingCX specializes in outsourcing business processes that enhance customer success, particularly in the field of call center services. They emphasize excellent customer service and offer offshore support for Portuguese-speaking countries, making them a key player in the contact center industry focused on sales and relationship building.

3C Plus specializes in customer support and success, offering innovative technology and intelligence that enhance call center operations. Their intelligent system can eliminate up to 91% of unproductive calls, significantly reducing costs and improving efficiency.