Top Call Center Companies in Brazil

Premier Offshore Solutions is a comprehensive contact center that offers high-quality targeted leads and professional support for existing and potential customers. With agents proficient in Spanish, English, and French, they are well-equipped to meet all your call center requirements.

Callix is a cloud-based contact center system that offers voice and text channels, ensuring business continuity with a 99.9% availability SLA. It supports various operations, including active, inbound, and blended calls, and features an intuitive platform that enhances customer service quality.

The company offers a fully online telephony platform that enhances communication and effectiveness for businesses, addressing key questions about customer satisfaction and support. Their integrated live chat and call features enable real-time interactions, making it easier to connect visitors with the sales team and improve conversion rates.

Able is a capable contact center that emphasizes the benefits of outsourcing, such as cost savings and improved customer service. They focus on enhancing the consumer experience through a combination of human intelligence and technology, making them a unique solution for effective communication and relationship building.

The company is a dedicated service provider that specializes in managing customer service interactions for sectors like telecommunications and financial services, highlighting its role as a strategic partner through its "Contact Center" and "BPO" services. With a strong emphasis on employee well-being and growth, they foster a family-like culture, making it an appealing workplace for those interested in the call center industry.

The company, Novvacore, is a telecom operator that emphasizes high-quality customer care and advanced technology, making it a preferred choice for voice solutions and professional call handling. With over 15 years of experience, they offer a range of services including Virtual PBX, which provides essential functionalities for managing calls effectively.

ConnectingCX specializes in outsourcing business processes that enhance customer success, particularly in the field of call center services. They emphasize excellent customer service and offer offshore support for Portuguese-speaking countries, making them a key player in the contact center industry focused on sales and relationship building.

3C Plus specializes in customer support and success, offering innovative technology and intelligence that enhance call center operations. Their intelligent system can eliminate up to 91% of unproductive calls, significantly reducing costs and improving efficiency.

The company emphasizes its commitment to modernizing call centers through the integration of Zoom's advanced communication solutions, highlighting the benefits of enhanced security, efficiency, and productivity. Their specialized professional services for Zoom products ensure effective management and support, making them a valuable partner for businesses looking to transform their communication strategies.

CallStation Marketing has been dedicated to building sustainable businesses and results for 25 years, emphasizing customer relationship and service. They have been recognized at the XIII Prêmio ABT, highlighting their commitment to excellence in customer engagement and their innovative solutions for managing customer relationships throughout the lifecycle.