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Top Call Center Companies in Norway

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20 companies for Call Center in Norway

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Touch Technology AS's Logo

Touch Technology AS

Oslo, Norway

A

1-10 Employees

1991

Key takeaway

Touch is a leading provider of call recording services, offering secure and compliant solutions that cover over 50 communications channels, including landlines, mobile phones, and digital platforms. With a strong emphasis on legal compliance and expertise in the field, Touch ensures businesses can effectively record, store, and access their communications data.

Reference

Product

The technology - Touch Call Recording

ProffCom's Logo

ProffCom

Oslo, Norway

A

101-250 Employees

1999

Key takeaway

ProffCom is one of Norway's leading call centers, specializing in customer service and sales. They provide a range of services, including overflow support, chatbots, and AI solutions, ensuring high-quality customer experiences.

Reference

Core business

ProffCom | Ledende callcenter | Overflow | kundeservice | chatbot

ProffCom er en av Norges ledende callcenter. Vi leverer kundeservicetjenester, overflow, chatbot og AI. Sjekk ut hva vi kan gjøre for deg!

Teleconsulting AS's Logo

Teleconsulting AS

Oslo, Norway

A

11-50 Employees

2000

Key takeaway

Teleconsulting offers leading call center solutions through platforms like 3CX, Mitel MX One, and Microsoft Skype for Business (Teams). With extensive experience in telecom, they provide mobile enterprise solutions and customized hybrid services, making them a key player in the telecommunications market.

Reference

Core business

Teleconsulting – Teleconsulting

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Zisson AS's Logo

Zisson AS

Oslo, Norway

A

11-50 Employees

2007

Key takeaway

Zisson offers a comprehensive and flexible contact center solution, Zisson Interact, which provides an omnichannel experience for customer communication. With integrations to Telenor's APIs and a range of channels including telephony, webchat, and social media, Zisson ensures efficient and streamlined customer dialogue.

Reference

Product

Products | Zisson

Products:The contact center for companies that take customer dialogue seriously.Zisson Interact is a cloud-based and omnichannel contact center solution. We quickly set up flexible communication and customer service solutions for telephony, webchat, email, chatbot, social media, and SMS inquiries. By receiving inquiries in one application, you will be able to recognize customers across channels. The solution facilitates two-way collaboration on ... Read More

Noor ICT Consultancy AS's Logo

Noor ICT Consultancy AS

Oslo, Norway

A

11-50 Employees

2014

Key takeaway

The company offers on-site IT support and resource management for data centers, ensuring timely service with various SLA options. Their expertise includes servicing POS systems and network equipment, highlighting their capability to handle multiple support tickets efficiently.

Reference

Core business

Data Center and IT Support provide

Zisson's Logo

Zisson

Oslo, Norway

A

11-50 Employees

2007

Key takeaway

Zisson provides cloud-based contact center solutions that integrate seamlessly with various systems, offering features like queue prioritization, routing, and omnichannel support for effective customer experiences. Their Zisson Interact platform is designed to optimize the customer journey through flexible communication and service solutions.

Reference

Core business

Forside - Zisson

Zisson Interact:Vi leverer skybaserte kontaktsenterløsningerZisson Interact er en skybasert og omnikanal telefonsentral. Vi setter raskt opp fleksible kommunikasjon- og kundeserviceløsninger for henvendelser fra telefoni, webchat, e-post, chatbot, sosiale medier og SMS. Vi er her for å optimalisere din kundereise!Se våre pakkeløsninger+47 21 00 97 00support@zisson.noZisson Interact:Vi leverer skybaserte kontaktsenter løsningerZisson ... Read More

Gintel's Logo

Gintel

Trondheim, Norway

A

11-50 Employees

2001

Key takeaway

Gintel offers a robust Cloud PBX service designed for B2B communications, which can be particularly beneficial for call center operations. Their agile and feature-rich solutions, along with integration options like Microsoft Teams, enable businesses to enhance their communication strategies effectively.

Reference

Product

Cloud PBX - Gintel

Tellnor Ltd's Logo

Tellnor Ltd

Heidal, Norway

A

1-10 Employees

-

Key takeaway

TELLNOR is a Telecom Solutions Provider that offers high-quality International Voice services, which could be relevant for call center operations looking to enhance their communication capabilities. With a focus on anti-fraud solutions and value-added services, TELLNOR aims to increase revenue for Mobile and Fixed Operators in the Africa and Middle East regions.

Reference

Core business

Tellnor

a Telecom Solutions Provider offering International Voice Gateway, Anti-fraud Solutions, and VAS services.

Puzzel's Logo

Puzzel

Norway

A

51-100 Employees

-

Key takeaway

Puzzel offers a comprehensive Customer Engagement Platform that enhances customer journeys through both live and self-service experiences, making it a valuable solution for contact centers. With a focus on leveraging AI and continuous improvement, Puzzel supports over 1,100 organizations in delivering exceptional customer service.

Reference

Core business

Puzzel Customer Service Platform - When every moment matters

Discover how Puzzel’s Customer Service Platform can support your team, delight your customers, and engage your followers.

Centiro Solution AB's Logo

Centiro Solution AB

Rana, Norway

A

- Employees

2012

Key takeaway

Centiro is a prominent player in the supply chain and omnichannel commerce sector, recently recognized with prestigious awards such as the FedEx Diamond Tier and the Platinum Level from EcoVadis for its commitment to sustainability and ethical practices. Their customer-centric approach and innovative solutions position them as a key partner in enhancing delivery management and overall supply chain efficiency.

Reference

Core business

Centiro | The Supply Chain Network Cloud

Delivery Management Cloud to up your game. One platform to connect them all. More than a tech-provider. We are Centiro.


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Information about Call Center in Norway

When exploring the call center industry in Norway, several key considerations come into play. The regulatory environment is crucial, as Norway has stringent data protection laws aligned with the General Data Protection Regulation (GDPR). Companies must prioritize compliance to safeguard customer information and avoid hefty fines. Additionally, the labor market landscape in Norway is characterized by a high level of employee rights and benefits, which can impact operational costs and workforce management. Challenges include competition from other European countries offering lower operational costs, which may affect profitability. However, opportunities abound due to Norway's strong economy and high demand for customer service excellence. Companies can capitalize on technology trends such as AI and automation to enhance efficiency and service quality. Environmental concerns are also significant, with increasing pressure on businesses to adopt sustainable practices. This could influence operational strategies and customer expectations. The competitive landscape features a mix of local and international players, with a growing emphasis on multilingual support to cater to diverse customer bases. Understanding these factors will provide valuable insights for anyone interested in entering or investing in the Norwegian call center industry.


Insights about the Call Center results above

Some interesting numbers and facts about your company results for Call Center

Country with most fitting companiesNorway
Amount of fitting manufacturers8
Amount of suitable service providers12
Average amount of employees11-50
Oldest suiting company1991
Youngest suiting company2014

Frequently asked questions (FAQ) about Call Center Companies

Some interesting questions that has been asked about the results you have just received for Call Center

Based on our calculations related technologies to Call Center are Education, Engineering Services, IT & Technology Services, Healthcare Services, Consulting

The most represented industries which are working in Call Center are IT, Software and Services, Telecommunications, Other, Business Services, Consulting

ensun uses an advanced search and ranking system capable of sifting through millions of companies and hundreds of millions of products and services to identify suitable matches. This is achieved by leveraging cutting-edge technologies, including Artificial Intelligence.

Call Center results by various countries

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