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Top Customer Experience Software Companies in India

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60 companies for Customer Experience Software in India

FeedbacQ - Customer Feedback and Analytics Solution's Logo

FeedbacQ - Customer Feedback and Analytics Solution

Kozhikode, India

D

11-50 Employees

2017

Key takeaway

Orbitrics offers a comprehensive Customer Experience Management Platform that enables businesses to create efficient surveys and collect customer feedback through various channels. With detailed analytics and real-time data, companies can take actionable steps to enhance customer satisfaction.

Reference

Core business

Customer Experience Management Platform - Orbitrics

Ambit Software's Logo

Ambit Software

Pune, India

D

101-250 Employees

2001

Key takeaway

Ambit Software is a prominent provider of digital customer experience services, offering a comprehensive range of solutions including consulting, implementation, integration, support, and training. Their focus on enhancing customer engagement through innovative and automated processes positions them as a top choice for businesses looking to improve their customer experience.

Reference

Service

Top Digital Customer Experience (CX) Service Provider - Ambit Software

Ambit offers end-to-end digital customer experience services like consulting, implementation, integration, support, and training that provide balanced process automation with customer engagement

Bluewhirl Technologies's Logo

Bluewhirl Technologies

Pune, India

D

11-50 Employees

-

Key takeaway

Bluewhirl offers customer experience management software designed to create personalized content and deliver unique experiences to every customer. Their solutions focus on ensuring a superior and unified experience through a single application, making it an ideal fit for startups and SMEs.

Reference

Core business

CircleOne CRM: Customer Experience Management Software for Startups & SMEs - Bluewhirl Technologies

SaaS based CLM application powered by CpaaS for customer interaction enabling SMBs & Startups to leverage the power of technology for better customer support.

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Ameyo's Logo

Ameyo

Gurugram District, India

D

501-1000 Employees

2003

Key takeaway

The Ameyo Customer Experience Platform offers a comprehensive solution for enhancing customer experiences through both voice and digital channels, making it suitable for organizations of all sizes. With its cloud-based call center software and integration of conversational AI in Ameyo XTRM, it provides flexible and cost-effective options for effective customer engagement.

Reference

Product

Customer Support Software - Ameyo

BORG DESK's Logo

BORG DESK

Noida, India

D

11-50 Employees

-

Key takeaway

Goodpick is enhancing customer experience through its integrated Business ERP and CRM solutions, particularly by utilizing its Sales & Marketing and HR modules. The implementation of the BORG system has streamlined lead tracking and follow-ups, significantly increasing conversion rates.

Reference

Core business

Business Automation Software | Best CRM Software in Delhi

Enmain's Logo

Enmain

Pune, India

D

11-50 Employees

2014

Key takeaway

Enmain is a prominent provider of consulting services focused on customer experience strategy and management. They offer tailored solutions and innovative strategies that enhance customer interactions, emphasizing the importance of delivering meaningful and personalized experiences throughout the customer journey.

Reference

Service

Customer Experience | Enmain

Customer Experience (CX) is the link between people and products. It’s what connects every customer moment, from the first interaction to the latest purchase. Customer Experience Consultants in Calicut, Kerala, India

DocTalk's Logo

DocTalk

Mumbai, India

D

51-100 Employees

2016

Key takeaway

Pulse is an all-in-one customer experience software platform designed for companies focused on enhancing customer satisfaction. It enables continuous feedback collection and real-time responses, making it a valuable tool for organizations aiming to lead in customer experience.

Reference

Core business

Pulse CX

Nalsoft's Logo

Nalsoft

India

D

251-500 Employees

2001

Key takeaway

Nalsoft is a prominent IT service provider that specializes in Oracle applications and technologies, offering a comprehensive suite of services, including Oracle Customer Experience (CX). With over two decades of experience, Nalsoft supports digital transformation across various sectors, ensuring businesses can effectively manage their customer interactions and overall experience through advanced Oracle solutions.

Reference

Product

Oracle Customer Experience (CX) – Nalsoft

Eywa Media Innovations Private Limited's Logo

Eywa Media Innovations Private Limited

Bengaluru, India

D

- Employees

-

Key takeaway

EYWAMEDIA specializes in Customer Journey Experience technology, offering a comprehensive platform that integrates offline and online data to enhance audience engagement and understanding. Their expertise in personalized experience management and advanced technologies like AI and ML empowers brands to effectively connect with their most loyal customers, ultimately improving marketing ROI.

Reference

Core business

EYWAMEDIA CX - O2O Customer Journey & Experience Platform

OneClick Technologies's Logo

OneClick Technologies

Gurugram District, India

D

51-100 Employees

2011

Key takeaway

OneClick Technologies specializes in customer experience software that empowers clients to deliver transformative interactions while controlling costs. Their AI-enabled tool, Replica8, enhances query resolution by providing a knowledge bank and visual guidance, significantly increasing customer satisfaction and operational productivity.

Reference

Core business

OneClick Technologies - Innovative Customer Experience Solutions

OneClick Technologies offers AI-powered innovative conversational and knowledge management to enhance customer experience.


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Information about Customer Experience Software in India

When exploring the Customer Experience Software industry in India, several key considerations come into play. The regulatory environment is crucial, as compliance with data protection laws such as the Information Technology Act and the upcoming Personal Data Protection Bill will significantly impact how companies manage customer data. Additionally, understanding the challenges posed by a diverse consumer base with varying expectations and technological access is essential for tailoring solutions effectively. Opportunities abound in the growing digital economy, as businesses increasingly seek to enhance customer engagement through technology. The competitive landscape is rapidly evolving, with both established players and startups vying for market share, making it vital to assess their unique value propositions. Environmental concerns are also gaining traction, with companies being encouraged to adopt sustainable practices in their operations and product offerings. Finally, the global market relevance cannot be understated, as Indian companies often look towards international standards and innovations to remain competitive, thus fostering an environment ripe for collaboration and knowledge exchange. This comprehensive understanding will aid anyone interested in navigating the complexities and potentials of the Customer Experience Software sector in India.


Insights about the Customer Experience Software results above

Some interesting numbers and facts about your company results for Customer Experience Software

Country with most fitting companiesIndia
Amount of fitting manufacturers645
Amount of suitable service providers609
Average amount of employees51-100
Oldest suiting company2001
Youngest suiting company2017

Frequently asked questions (FAQ) about Customer Experience Software Companies

Some interesting questions that has been asked about the results you have just received for Customer Experience Software

Based on our calculations related technologies to Customer Experience Software are Big Data, E-Health, Retail Tech, Artificial Intelligence & Machine Learning, E-Commerce

The most represented industries which are working in Customer Experience Software are IT, Software and Services, Other, Marketing Services, Business Services, Telecommunications

ensun uses an advanced search and ranking system capable of sifting through millions of companies and hundreds of millions of products and services to identify suitable matches. This is achieved by leveraging cutting-edge technologies, including Artificial Intelligence.

Customer Experience Software results by various countries

Related categories of Customer Experience Software