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Checker Software
Hadera, Israel
B
11-50 Employees
2005
Key takeaway
Checker Software Systems offers a comprehensive customer experience platform that enhances the tracking of surveys and streamlines the research workflow. Their expertise in market research and mystery shopping positions them as a valuable resource for businesses seeking to improve their customer experience strategies.
Reference
Core business
Checker Software for Mystery Shopping Providers & CX / VoC Researches
Advanced enterprise solution designed to streamline the entire research workflow delivering breakthrough customer experiences & tracking surveys
Revuze
Netanya, Israel
B
51-100 Employees
2013
Key takeaway
Revuze offers customer experience analytics specifically designed for various industries, including consumer goods, automotive, personal care, and sporting goods. Their multidimensional interactive dashboards provide 24/7 access to insights that help businesses understand their customers better and enhance marketing, products, and overall customer experience.
Reference
Product
Customer Experience Analytics For Tech Companies - Revuze
Learn why tech companies choose Revuze to leverage customer experience insights. Know their customers, improve user experience, product and marketing.
Nanorep
Herzliya, Israel
B
51-100 Employees
2009
Key takeaway
Genesys is dedicated to enhancing customer experience (CX) through its AI-powered platform, Genesys Cloud, which enables organizations to deliver personalized and empathetic interactions at scale. With a focus on improving loyalty and business outcomes, Genesys provides comprehensive enterprise customer experience software that streamlines service delivery and empowers teams to create meaningful customer engagements.
Reference
Product
Enterprise Call Center Software Solution | Genesys
Enable your customer service teams to work smarter with our enterprise contact center solution. Start creating meaningful customer experiences today.
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CEMax
Netanya, Israel
B
101-250 Employees
1998
Key takeaway
CEMax CEM is a premium customer engagement platform that enhances the customer experience by promoting effective communication and providing organizations with a comprehensive toolset to support customer journeys. With features that enable self-service and 24/7 engagement, CEMax empowers businesses to deliver exceptional customer service and satisfaction.
Reference
Core business
home - CEMax.ai
Contact Us Your Customers Deserve the Best You Can Be Empower your customers’ journeys and provide an exceptional customer experience with CEMax. Learn More Empower the Customer Journey True Customer Experience CEMax’s customer engagement platform makes it effortless to engage with customers throughout their journeys. Engage with customers the way they want to, through chat, […]
Everafter.ai
Tel-Aviv, Israel
B
11-50 Employees
2019
Key takeaway
EverAfter enhances customer experience by transforming information overload into personalized, engaging interactions. The company provides enterprise clients with a self-sufficient customer hub that delivers tailored content and data, empowering users to engage and progress smoothly through their journey.
Reference
Core business
Customer Experience Portal | EverAfter
Build personalized hubs for every customer - from POC and onboarding plans to success plan and monthly communications. And the best part - embed it inside your product.
Convizit
Tel-Aviv, Israel
B
11-50 Employees
2017
Key takeaway
Convizit's AI-driven Digital Experience Data Platform transforms customer experience by automating the collection and enrichment of user behavior data, making it readily available for analysis without requiring technical expertise. This innovative approach streamlines the process of capturing and utilizing user interactions, ultimately enhancing the way businesses leverage data to drive value.
Reference
Core business
About Us | Convizit
Convizit’s AI-driven Digital Experience Data Platform is revolutionizing how user behavior data is collected, enriched, delivered and used to generate business value.
Package.ai
Tel-Aviv, Israel
B
1-10 Employees
2016
Key takeaway
Package.ai is an AI-based engagement platform designed specifically for home furnishing retailers and service providers, focusing on enhancing customer experience throughout the purchase lifecycle. By integrating personalized communication and logistics, Package.ai empowers retailers to build meaningful relationships with their customers, ultimately driving sales and improving overall engagement.
Reference
Core business
Why settle for silos, when you can get the full-package?
Lightico
Tel-Aviv, Israel
B
51-100 Employees
2014
Key takeaway
Lightico offers a comprehensive Customer Experience (CX) software platform designed to streamline customer-facing processes, enabling businesses to complete entire journeys digitally and efficiently. With features like e-signatures, e-forms, and ID verification, it ensures a fast, secure, and compliant experience for both businesses and their customers.
Reference
Core business
e-Signatures, eForms, ID Verification | Lightico
Digitally transform your business with industry leading Customer Experience (CX) enterprise software platform, Lightico.
Optimove
Tel-Aviv, Israel
B
101-250 Employees
2009
Key takeaway
Optimove is dedicated to enhancing customer loyalty through its comprehensive customer experience software. With tools that provide deep insights into customer behavior, Optimove enables marketers to create and optimize personalized, multi-channel customer journeys, ultimately driving engagement and increasing lifetime value.
Reference
Product
Optimove’s Digital Experience Platform
Optimove’s DXP creates personalized experiences in real-time, resulting in faster time-to-conversion and higher customer lifetime value. Read more.
Dialogue
Tel-Aviv, Israel
B
1-10 Employees
2019
Key takeaway
The company offers a robust personalization platform designed to enhance customer experience in eCommerce by providing features like dynamic recommendations, upsells, and targeted content without the need for coding. With the help of generative AI, it tailors shopping experiences to individual user patterns, ultimately aiming to boost engagement and conversion rates.
Reference
Core business
Dialogue - Leader in E-Commerce Personalization Solutions
Harness AI to convert your shoppers into customers! We analyze your shopper's patterns and deliver a personalized customer experience!
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A selection of suitable products and services provided by verified companies according to your search.
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VENMATE CSM Software
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When exploring the Customer Experience Software industry in Israel, several key considerations come into play. The local market is characterized by a high level of innovation and a robust technology ecosystem, with numerous startups focusing on enhancing customer interaction through advanced software solutions. Regulations concerning data privacy, such as compliance with the General Data Protection Regulation (GDPR), are crucial, as they affect how companies manage customer data. Additionally, the competitive landscape is intense, with both established players and new entrants vying for market share, making it essential to evaluate unique selling propositions and technological advancements. Challenges include navigating the diverse needs of both local and global customers, as well as integrating emerging technologies like artificial intelligence and machine learning into existing platforms. Opportunities are abundant, given the increasing emphasis on personalized customer experiences and the growth potential in various sectors such as e-commerce and telecommunications. Environmental concerns also play a role, as companies are increasingly expected to adopt sustainable practices, which can influence software development and operational strategies. Understanding these factors will provide a comprehensive view of the dynamics at play in Israel's Customer Experience Software industry, helping potential investors and stakeholders make informed decisions.
Some interesting numbers and facts about your company results for Customer Experience Software
Country with most fitting companies | Israel |
Amount of fitting manufacturers | 74 |
Amount of suitable service providers | 38 |
Average amount of employees | 51-100 |
Oldest suiting company | 1998 |
Youngest suiting company | 2019 |
Some interesting questions that has been asked about the results you have just received for Customer Experience Software
What are related technologies to Customer Experience Software?
Based on our calculations related technologies to Customer Experience Software are Big Data, E-Health, Retail Tech, Artificial Intelligence & Machine Learning, E-Commerce
Which industries are mostly working on Customer Experience Software?
The most represented industries which are working in Customer Experience Software are IT, Software and Services, Logistics, Supply Chain and Transportation, Marketing Services, Other, Media and Entertainment
How does ensun find these Customer Experience Software Companies?
ensun uses an advanced search and ranking system capable of sifting through millions of companies and hundreds of millions of products and services to identify suitable matches. This is achieved by leveraging cutting-edge technologies, including Artificial Intelligence.