Top Customer Experience Management Software Companies in China

CAMEXPASIA is a marketing consultancy that specializes in customer experience marketing, emphasizing a customer-centric approach and the integration of digital and offline tactics. Their expertise in acquisition and retention marketing campaigns, backed by data and analytics, ensures a focus on creating engaging customer experiences that drive business results.

CINNOX's unified ecosystem enhances customer experience management by providing seamless onboarding and personalized interactions through integrated chat, voice, and video features. With rich data visibility, CINNOX enables organizations to understand customer identities better, ultimately accelerating sales processes and improving retention.

ITApps is a dedicated CX technology solution provider that enhances customer experience through a suite of Workforce Optimization applications designed to streamline contact center operations and improve customer interaction analytics. Their expert advisory and comprehensive portfolio of technology services aim to transform digital journeys, ultimately increasing customer satisfaction and enabling organizations to serve their customers more effectively.

Tekcent is a prominent digital solutions company that focuses on enhancing customer experience through innovative and customized digital products. With over 11 years of experience, Tekcent collaborates closely with clients to understand their needs and create tailored solutions that drive operational efficiency and competitive advantage.

Bricom offers a comprehensive Customer Experience (CX) stack that enhances accessibility and provides quick resolutions, empowering agents with the tools they need to deliver exceptional service. Their commitment to making quality technology accessible and affordable ensures that organizations of all sizes can elevate their customer interactions.

ELM Computer Technologies Limited offers a comprehensive range of IT solutions, which includes a focus on customer experience through tailored services and professional support. Their expertise in areas such as Business Analytics and IT Services Management positions them to effectively enhance customer experience management.

Convertlab Marketing Cloud offers a comprehensive suite of marketing tools designed for customer experience management, including a customer data platform (CDP) and various digital marketing operations. Their focus on user analysis and targeted marketing strategies empowers businesses to enhance customer engagement and drive growth.

WiseSpot offers a comprehensive business solution package, WiseBOSS / xRM, designed to enhance customer experience across various stages of operations, from account servicing to after-sales support. With a focus on innovative services and best practice workflows, WiseSpot aims to address the challenges of the modern telecommunications industry, making it a key player in customer experience management.

The company specializes in digital transformation and provides strategy and consulting services that can enhance customer experience through tailored digital solutions. With a focus on building brands' digital presence and partnering with leading technology providers, they are well-equipped to support businesses in optimizing their customer engagement strategies.

The company, Expert Systems Holdings Limited, emphasizes its commitment to helping customers succeed in a dynamic market by providing innovative information technology solutions and services through partnerships with leading global manufacturers. Additionally, their joint venture, Expert AI Enabling Limited, focuses on developing AI-driven products and solutions for various sectors.