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The B2B platform for the best purchasing descision. Identify and compare relevant B2B manufacturers, suppliers and retailers
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CEMax
Netanya, Israel
B
101-250 Employees
1998
Key takeaway
CEMax offers a premium customer experience management platform that enhances customer engagement through innovative technology. Its modular solution equips organizations to provide exceptional service and support customer journeys effectively, promoting satisfaction and self-service across multiple channels.
Reference
Core business
home - CEMax.ai
Contact Us Your Customers Deserve the Best You Can Be Empower your customers’ journeys and provide an exceptional customer experience with CEMax. Learn More Empower the Customer Journey True Customer Experience CEMax’s customer engagement platform makes it effortless to engage with customers throughout their journeys. Engage with customers the way they want to, through chat, […]
Nanorep
Herzliya, Israel
B
51-100 Employees
2009
Key takeaway
Genesys is dedicated to enhancing customer experience through its AI-powered platform, Genesys Cloud, which empowers organizations to deliver personalized and empathetic interactions at scale. With a focus on improving loyalty and business outcomes, Genesys provides comprehensive solutions for customer service teams to streamline and elevate the customer journey.
Reference
Product
Enterprise Call Center Software Solution | Genesys
Enable your customer service teams to work smarter with our enterprise contact center solution. Start creating meaningful customer experiences today.
Checker Software
Hadera, Israel
B
11-50 Employees
2005
Key takeaway
Checker Software Systems offers a comprehensive customer experience platform that enhances the tracking of surveys, making it an excellent choice for businesses focused on customer experience management. With nearly 15 years of industry expertise, Checker provides integrated solutions that streamline research workflows and deliver impactful customer insights.
Reference
Core business
Checker Software for Mystery Shopping Providers & CX / VoC Researches
Advanced enterprise solution designed to streamline the entire research workflow delivering breakthrough customer experiences & tracking surveys
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Revuze
Netanya, Israel
B
51-100 Employees
2013
Key takeaway
Revuze offers customer experience management software that provides multidimensional interactive dashboards, enabling deep insights into customer experience analytics across various industries, including consumer goods, automotive, personal care, and sporting goods. This tool helps companies understand their customers better, ultimately improving marketing strategies, products, and overall customer experience.
Reference
Product
Customer Experience Analytics For Tech Companies - Revuze
Learn why tech companies choose Revuze to leverage customer experience insights. Know their customers, improve user experience, product and marketing.
KMS Lighthouse
Drom HaSharon Regional Council, Israel
B
51-100 Employees
2012
Key takeaway
KMS Lighthouse offers a robust knowledge management system designed to enhance customer experience by providing real-time, accurate answers. Their platform integrates seamlessly with existing applications, boosting productivity and user satisfaction for both customers and employees.
Reference
Product
Customer Experience
The KMS Lighthouse platform meets your customers wherever they are and assists you in responding with on-the-spot accurate answers.
Everafter.ai
Tel-Aviv, Israel
B
11-50 Employees
2019
Key takeaway
EverAfter specializes in transforming customer experiences by providing personalized, actionable insights that guide clients throughout their journey. Their customer experience management software offers a self-sufficient hub that empowers users with tailored content and interactive features, enhancing engagement and ensuring a seamless experience.
Reference
Core business
Customer Experience Portal | EverAfter
Build personalized hubs for every customer - from POC and onboarding plans to success plan and monthly communications. And the best part - embed it inside your product.
Optimove
Tel-Aviv, Israel
B
101-250 Employees
2009
Key takeaway
Optimove is a customer experience management software that empowers brands to enhance customer loyalty through a deep understanding of customer behavior. By leveraging its Digital Experience Platform, Optimove enables marketers to create and optimize hyper-personalized marketing journeys, ultimately driving higher customer lifetime value.
Reference
Product
Optimove’s Digital Experience Platform
Optimove’s DXP creates personalized experiences in real-time, resulting in faster time-to-conversion and higher customer lifetime value. Read more.
WEDOit.co.il
Drom HaSharon Regional Council, Israel
B
51-100 Employees
-
Key takeaway
WEDO offers Customer Experience Solutions that emphasize personalized engagement, making it a key player in enhancing customer interactions. Their community solution fosters social collaboration among customers, partners, and employees, aligning with the future of marketing.
Reference
Core business
WEDO - Customer Experience Solutions: Better > Smarter > Sharper
WEDO - Customer Experience Solutions - Better > Smarter > Sharper; Take your business engagement to the next level! An official Salesforce & Oracle partner in Israel. Sales, Services & Community Collaboration for Business Engagement - WEDO IT !
Package.ai
Tel-Aviv, Israel
B
1-10 Employees
2016
Key takeaway
Package.ai offers an AI-based engagement platform specifically designed for home furnishing retailers and service providers, enhancing customer experience throughout the purchase lifecycle. By integrating personalized communication and logistics, Package.ai empowers retailers to build meaningful relationships with their customers, ultimately driving sales and customer loyalty.
Reference
Core business
Why settle for silos, when you can get the full-package?
Convizit
Tel-Aviv, Israel
B
11-50 Employees
2017
Key takeaway
Convizit’s AI-driven Digital Experience Data Platform transforms customer experience management by automating the collection and enrichment of user behavior data. This data-as-a-service solution enables businesses to effortlessly capture and utilize rich behavioral insights, enhancing their ability to drive value through informed decision-making.
Reference
Core business
About Us | Convizit
Convizit’s AI-driven Digital Experience Data Platform is revolutionizing how user behavior data is collected, enriched, delivered and used to generate business value.
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When exploring the Customer Experience Management Software industry in Israel, several key considerations come into play. The country boasts a vibrant tech ecosystem, driven by innovation and a highly skilled workforce. Companies should be aware of regulatory frameworks that govern data privacy, particularly the Israeli Privacy Protection Law, which aligns with global standards like GDPR. This compliance is crucial for software providers handling customer data. Challenges in this sector include intense competition, as numerous startups and established firms vie for market share. Understanding the unique needs of Israeli consumers and businesses can provide a competitive edge. Opportunities exist in integrating advanced technologies, such as artificial intelligence and machine learning, to enhance customer interactions and streamline operations. The competitive landscape is dynamic, with many players focusing on niche markets, which can lead to collaboration opportunities. It's also essential to consider the global market relevance of solutions developed in Israel, as many firms aim for international expansion. Environmental concerns are becoming increasingly significant, prompting companies to adopt sustainable practices in their operations and product offerings. Overall, thorough research into these factors will help in making informed decisions in the Customer Experience Management Software industry in Israel.
Some interesting numbers and facts about your company results for Customer Experience Management Software
| Country with most fitting companies | Israel |
| Amount of fitting manufacturers | 86 |
| Amount of suitable service providers | 47 |
| Average amount of employees | 51-100 |
| Oldest suiting company | 1998 |
| Youngest suiting company | 2019 |
Some interesting questions that has been asked about the results you have just received for Customer Experience Management Software
What are related technologies to Customer Experience Management Software?
Based on our calculations related technologies to Customer Experience Management Software are Big Data, E-Health, Retail Tech, Artificial Intelligence & Machine Learning, E-Commerce
Which industries are mostly working on Customer Experience Management Software?
The most represented industries which are working in Customer Experience Management Software are IT, Software and Services, Other, Marketing Services, Telecommunications, Logistics, Supply Chain and Transportation
How does ensun find these Customer Experience Management Software Companies?
ensun uses an advanced search and ranking system capable of sifting through millions of companies and hundreds of millions of products and services to identify suitable matches. This is achieved by leveraging cutting-edge technologies, including Artificial Intelligence.