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Intelligent Automation AI and Bots
Dubai, United Arab Emirates
C
11-50 Employees
-
Key takeaway
Customer Experience Live is a leading platform that focuses on enhancing customer experience through insights, events, and the integration of emerging technologies like AI and digital transformation. Their network and expertise can help businesses improve customer service and drive growth, making it a valuable resource for those looking to strengthen their customer experience strategies.
Reference
Core business
Customer Experience Live I Programmes, Insights, Events I MEA and UK
Customer Experience Live is the only digital customer experience insights and research powerhouse in the UK and MEA Region. We create impactful CX, Digital Transformation, Contact Center, Intelligent Automation, Asset Integrity and CMO shows. We share insights on delivering growth, winning executive sponsorship for programs, and delivering operational efficiencies. Our upcoming events are Asset Integrity Oman, Intelligent Automation Middle East, CX Live Show, Contact Center Show, and CMO Show.
New Metrics
Dubai, United Arab Emirates
C
11-50 Employees
2013
Key takeaway
New Metrics is a leading experience management consultancy that focuses on creating flawless brand experiences for both employees and customers. They offer integrated solutions for customer experience management, utilizing data analytics and technology to drive sustainable growth and enhance customer care and loyalty.
Reference
Core business
New Metrics | Revolutionary XM Approaches
New Metrics is a leading experience management consultancy with a presence across the EMEA region. Dedicated to future-proofing organizations, we achieve sustainable growth through human-centric transformations, data analytics, and employee enablement around four vital strategic verticals: Customer Experience, Employee Experience, Product Experience, and Brand Experience.
Voxtron Middle East
Dubai, United Arab Emirates
C
51-100 Employees
1994
Key takeaway
Voxtron provides a comprehensive Customer Experience Management Platform designed to enhance understanding of customer needs through solutions like omnichannel contact centers, self-service applications, and social media monitoring. Their commitment to quality and professionalism ensures that they deliver robust systems for customer feedback and engagement.
Reference
Product
Customer Feedback Systems |Social CRM| Social Engagement
Voxtron offers a powerful solution for interpreting customer feedback and social engagement on their preferred channel.
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Aristostar
Dubai, United Arab Emirates
C
11-50 Employees
2006
Key takeaway
Aristostar, in association with Uninand, offers a range of Customer Experience Management solutions, including an innovative Queue Management System and Customer Engagement Solutions. Their focus on Customer Journey Management (CJM) helps businesses enhance customer interactions through advanced analytics, pre-arrival booking, and digital signage, ultimately improving customer satisfaction and operational efficiency.
Reference
Product
Customer Experience Management | Accurate Data Tracking | Aristostar
Customer Journey Solutions Customer Journey Management can help to Augment Customer Experience & Engagement, Streamline Operational Efficiency while improving Employee Performance at every stage of the customer journey. var htmlDiv = document.getElementById("rs-plugin-settings-inline-css"); var htmlDivCss=""; if(htmlDiv) { htmlDiv.innerHTML = htmlDiv.innerHTML + [...]
Cognicx
Dubai, United Arab Emirates
C
11-50 Employees
2010
Key takeaway
Cognicx specializes in enhancing customer experience through dynamic monitoring solutions and speech analytics that provide valuable business intelligence. Their expertise in customer journey design ensures seamless interactions across all channels, enabling more meaningful relationships with customers.
Reference
Core business
Home - Cognicx IT Solutions
Enabling Customer Experience with Cognitive & Transformational IT Solutions. Omni-channel Contact Centre, Conversational AI, Speech Analytics
Kalam.cx
Dubai, United Arab Emirates
C
51-100 Employees
-
Key takeaway
KALAM CX specializes in Customer Experience Management, offering a comprehensive range of services designed to enhance customer loyalty and satisfaction. With over 10 years of experience and a global presence, they provide innovative solutions, including AI automation and remote interpretation, to help businesses attract and retain customers effectively.
Reference
Core business
Kalam - Customer Experience
your destination for a revolutionary customer experience, we provide a remote interpretation, full contact center solution, outsourcing & virtual assistant solutions globally and efficiently.
Xporience - Event Technology Experts
Dubai, United Arab Emirates
C
11-50 Employees
2015
Key takeaway
Xporience is a cloud-based event management platform that enables event organizers to utilize advanced technology for trade shows and conferences, highlighting its focus on enhancing the overall event experience.
Reference
Core business
Leading Event Technology Experts | Event Management | Dubai
Xporience - cloud-based 360 degree Event Management Platform empowering Event Organizers to deploy Event technology solutions for Trade Shows and Conferences.
Wavetec
Dubai, United Arab Emirates
C
501-1000 Employees
1986
Key takeaway
Wavetec specializes in Customer Experience Management Solutions, offering tools that help organizations effectively organize, engage, and measure the customer journey at key touchpoints. With a strong global presence and a commitment to customer satisfaction, Wavetec's solutions are designed to enhance the overall customer experience.
Reference
Product
Customer Experience Solutions – Wavetec
Wavetec’s Customer experience solutions allow you to organize, engage and measure customer journey and customer flow at key touch points.
Centra Hub
Dubai, United Arab Emirates
C
- Employees
2015
Key takeaway
CentraHub offers cloud-based Customer Relationship Management (CRM) solutions that enable businesses to effectively manage customer interactions and enhance their overall customer experience. Their tailored and flexible approach, particularly for SMEs across various industries, supports digital transformation through increased automation and centralized management.
Reference
Core business
CentraHub - CRM Software Solutions | Human Capital Management System
CentraHub cloud-based CRM software solutions can help businesses seamlessly manage sales, marketing, customer relationship, human capital, and services. Human Capital Management System to simplify HR and Payroll processes.
iSON Xperiences Ltd - Leading Global CX Management Company
Dubai, United Arab Emirates
C
10001+ Employees
2011
Key takeaway
The company, iSON Xperiences, specializes in end-to-end Customer Life Cycle management and offers advanced, data-driven digital solutions that enhance customer experience for over 500 million clients. With a commitment to delivering engaging experiences and utilizing cutting-edge digital CX technologies, they aim to transform customer interactions and increase loyalty.
Reference
Core business
Home | iSON Xperiences
Business Process Outsourcing (BPO), Business Process Management (BPM), and Digital Customer Xperience (CX), service delivery firm
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VENMATE CSM Software
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When exploring the Customer Experience Management (CEM) Software industry in the United Arab Emirates, several key considerations emerge. Firstly, the UAE boasts a rapidly growing digital landscape, driven by government initiatives aimed at enhancing customer service across various sectors. This presents significant opportunities for CEM solutions to thrive. However, companies must navigate a competitive landscape where local players often have a better understanding of cultural nuances and customer expectations. Regulations regarding data privacy, particularly in alignment with the UAE's personal data protection laws, play a crucial role in shaping CEM strategies, as adherence is essential for client trust and compliance. Additionally, businesses should be aware of the challenges posed by a diverse customer base, necessitating tailored solutions to cater to varying preferences and expectations. Environmental concerns are also gaining traction, with a growing emphasis on sustainable practices and corporate social responsibility influencing consumer choices. As the global market continues to evolve, the UAE's position as a business hub allows for the integration of international best practices while fostering local innovation. Overall, understanding these dynamics is vital for anyone considering entering the CEM software market in the UAE.
Some interesting numbers and facts about your company results for Customer Experience Management Software
| Country with most fitting companies | United Arab Emirates |
| Amount of fitting manufacturers | 157 |
| Amount of suitable service providers | 143 |
| Average amount of employees | 51-100 |
| Oldest suiting company | 1986 |
| Youngest suiting company | 2015 |
Some interesting questions that has been asked about the results you have just received for Customer Experience Management Software
What are related technologies to Customer Experience Management Software?
Based on our calculations related technologies to Customer Experience Management Software are Big Data, E-Health, Retail Tech, Artificial Intelligence & Machine Learning, E-Commerce
Which industries are mostly working on Customer Experience Management Software?
The most represented industries which are working in Customer Experience Management Software are IT, Software and Services, Consulting, Other, Marketing Services, Telecommunications
How does ensun find these Customer Experience Management Software Companies?
ensun uses an advanced search and ranking system capable of sifting through millions of companies and hundreds of millions of products and services to identify suitable matches. This is achieved by leveraging cutting-edge technologies, including Artificial Intelligence.