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Spyrosoft
Wrocław, Poland
B
501-1000 Employees
2016
Key takeaway
The company, Spyrosoft, specializes in enhancing customer experience through comprehensive software solutions and dedicated support services. Their commitment to improving end-user satisfaction is evident in their tailored offerings, which include a one-stop shop approach that integrates product design and customer experience support.
Reference
Service
Customer Experience - Spyrosoft
Improve end-user satisfaction and meet your KPI’s more efficiently with our premium customer experience services. Check our offer.
Unified Factory
Warsaw, Poland
B
51-100 Employees
2009
Key takeaway
The company specializes in customer experience management software, utilizing artificial intelligence to enhance customer service and sales. Their Unified Factory system provides automation and support across various channels, ensuring a seamless experience for clients in over 21 countries.
Reference
Core business
Unified Factory – Customer Service Automation & Support Software
execon
Warsaw, Poland
B
51-100 Employees
2012
Key takeaway
Execon specializes in delivering advanced technological solutions focused on enhancing Customer Experience. With a commitment to understanding customer needs, the company provides software that not only addresses challenges but also adds significant value to businesses across various sectors.
Reference
Core business
Home - Execon One
Being part of Customer’s digital success. Think. Understanding the customer needs is the key to designing services and products tailored to provide business value Read more Make. We don’t just deliver software, we deliver experience and value. Read more Go. We implement solutions that provide value for the client, solve problems and optimize work. The […]
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eLeader Sp. z o.o
Lublin, Poland
B
51-100 Employees
2000
Key takeaway
eLeader Mobile Visit enhances customer experience management by providing fast information analysis and precise data reporting, which streamline business decision processes. Their solutions support effective sales strategies and improve team insights, making them a valuable asset for global sales and marketing efforts.
Reference
Core business
About the company - eLeader - one of the world’s top innovators
eLeader ranks among the leading suppliers of Retail Store Execution solutions supporting the implementation of a sales strategy in the field. The continuously developed SFA/FFM mobile systems with artificial intelligence improving e.g. visual merchandising are recognized by global analytics companies (e.g. Gartner, POI) and have been implemented by international corporations in over 80 countries.
Response Time Analytics
Warsaw, Poland
B
1-10 Employees
2021
Key takeaway
The company offers a cloud-based service that addresses the challenges of managing and analyzing customer data from various sources, focusing on emotional insights to enhance customer experience and reduce churn. Their approach involves utilizing advanced analytics to predict user behavior and improve engagement through a simplified experience.
Reference
Core business
Home
Unveil the gap between what people claim and what they feel. Here are few examples of our online surveys for individuals for you to try. Preferred to test it on mobile devices. Enjoy!
Enxoo
Warsaw, Poland
B
101-250 Employees
2011
Key takeaway
Enxoo offers specialized solutions that enhance client and partner relationships, which is crucial for effective Customer Experience Management. As a Salesforce partner, Enxoo leverages Industry Cloud to support businesses in their digital transformation journey.
Reference
Core business
Home Page - Enxoo
Enxoo is a Salesforce partner with extensive Salesforce Cloud expertise and a strong vertical focus in the Communications industry.
Dynamic Solutions
Poland
B
51-100 Employees
2011
Key takeaway
The company specializes in software development and innovative products, with a strong emphasis on enhancing digital experiences. They have extensive expertise in complex Adobe Experience Manager (AEM) implementations, which is highly relevant for customer experience management.
Reference
Core business
Dynamic Solutions | Experience is our code
Softacom
Warsaw, Poland
B
51-100 Employees
2008
Key takeaway
Softacom focuses on enhancing customer satisfaction and engagement through innovative solutions, which aligns with the goals of customer experience management software. Their commitment to creating tangible value for customers distinguishes them in the market.
Reference
Core business
Company
We help companies to modernize legacy software & integrate various enterprise softwares into one cohesive IT system.
Omniscopy
Poland
B
11-50 Employees
-
Key takeaway
Omniscopy offers tools to understand user experiences for web-based applications, enabling businesses to enhance customer journeys and gain insights into user behavior. With features like real session replay and analytics, it allows for quick verification of hypotheses and the development of strategies to improve the overall customer experience.
Reference
Core business
Omniscopy | The Art of Digital Hugging
Fast and effective ways to determine the behavior of clients and generate strategies to improve the experience. User-journeys, Bounces, Exits and Pass-through analytics to understand interaction patterns. Fairly simple interface for all-time access to real sessions and replay capabilities to investigate hot-spots.
YourCX
Poland
B
1-10 Employees
-
Key takeaway
YourCX has been collaborating with Decathlon Polska for over four years, providing a tool for advanced user journey analysis that enhances customer experience management. This tool allows for the assessment of ROI on CX initiatives and the impact of specific issues on sales by integrating data from various sources.
Reference
Service
Services - YourCX
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When exploring the Customer Experience Management Software industry in Poland, several key considerations come into play. The regulatory landscape is crucial, as adherence to GDPR is mandatory, influencing how companies handle customer data and privacy. Understanding local consumer behavior is essential, as Polish customers tend to prioritize personalized experiences and responsiveness from brands. The competitive landscape features both established players and emerging startups, making innovation a key differentiator. Challenges such as market saturation and the need for continuous adaptation to technology trends, like AI and machine learning, are significant. However, opportunities abound, particularly with increasing digital transformation across sectors, driving demand for effective customer experience solutions. Additionally, environmental concerns are gaining traction, prompting businesses to adopt sustainable practices that resonate with eco-conscious consumers. The global relevance of this market cannot be overlooked, as Polish firms often look to integrate with international systems and standards, enhancing their competitiveness. Overall, a thorough understanding of these factors will provide valuable insights for anyone interested in the customer experience management sector in Poland.
Some interesting numbers and facts about your company results for Customer Experience Management Software
| Country with most fitting companies | Poland |
| Amount of fitting manufacturers | 62 |
| Amount of suitable service providers | 59 |
| Average amount of employees | 51-100 |
| Oldest suiting company | 2000 |
| Youngest suiting company | 2021 |
Some interesting questions that has been asked about the results you have just received for Customer Experience Management Software
What are related technologies to Customer Experience Management Software?
Based on our calculations related technologies to Customer Experience Management Software are Big Data, E-Health, Retail Tech, Artificial Intelligence & Machine Learning, E-Commerce
Who are Start-Ups in the field of Customer Experience Management Software?
Start-Ups who are working in Customer Experience Management Software are Response Time Analytics
Which industries are mostly working on Customer Experience Management Software?
The most represented industries which are working in Customer Experience Management Software are IT, Software and Services, Other, Marketing Services, Aviation and Aerospace, Consulting
How does ensun find these Customer Experience Management Software Companies?
ensun uses an advanced search and ranking system capable of sifting through millions of companies and hundreds of millions of products and services to identify suitable matches. This is achieved by leveraging cutting-edge technologies, including Artificial Intelligence.