Top Customer Experience Management Software Companies in Singapore

Jusfeedback offers a comprehensive approach to customer experience management by not only handling surveys but also analyzing various data types like interactions, speech recordings, and social media. This enables businesses to identify gaps and gain deeper insights into customer and employee motivations and frustrations.

DBP is a technology outsourcing firm that emphasizes omni-channel customer experience and engagement management, making it highly relevant for those seeking customer experience management software. The company offers a variety of digital solutions, including Customer Communication Management (CCM) and CRM, and has established partnerships with leading global platforms.

Exellencier offers innovative enterprise software solutions that integrate IoT and AI technologies, enabling businesses to streamline their operations and enhance customer engagement through effective communication platforms like TextNum. Their expertise in strategy management and digital transformation positions them as a valuable partner for organizations seeking to improve their customer experience management.

CustomerInspire specializes in enhancing customer experience through innovative loyalty programs and engagement solutions. Their SaaS platform, designed to drive customer retention, leverages predictive analytics to deepen understanding of customer spending patterns, ultimately boosting loyalty and engagement for clients in various sectors.

Contemi Solutions offers a comprehensive Customer Relationship Management (CRM) software that enhances customer experience by integrating marketing, policy sales, customer services, and retention into a single platform, specifically designed for the insurance sector. This streamlined approach not only improves client services but also accelerates customer acquisition and retention.

SimpleCRM is a comprehensive, AI-powered customer experience management platform that enhances customer engagement through its low-code, end-to-end solutions. It supports various aspects of customer journeys, from prospecting to retention, and is designed to meet the specific needs of diverse industries, including banking and financial services.

Exceler8 is a cutting-edge AI and Computer Vision platform that offers valuable customer insights for brick-and-mortar retailers, allowing them to recognize and reward their customers. By providing real-time insights and enabling personalized communication, Exceler8 helps enhance customer experience and drive revenue growth.

Plexure specializes in providing Customer Relationship Management (CRM) software solutions, tailored to meet the diverse needs of businesses across various industries. With a strong focus on understanding clients' requirements and future goals, Plexure ensures the effective implementation of customized CRM systems that drive customer experience and business growth.

The company emphasizes that customer experience management is centered around building trust through a clear service promise and reliable processes. With a focus on security and compliance, they aim to enhance customer loyalty and retention, which are crucial for driving revenue and profit.

XpertiseNow offers a data-enabled platform that emphasizes customer experience as a core service. Their approach connects businesses with expert consultancies to enhance customer strategies and drive sustainable growth.