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Founding year
LeadX AS
Oslo, Norway
A
11-50 Employees
2018
Key takeaway
The company, LeadX, offers a pioneering lead management platform, LeadX 360®, which emphasizes a comprehensive approach by involving all stakeholders and supporting integrations with major CRMs. This innovative solution could enhance customer experience through effective lead management.
Reference
Product
SMEs – LeadX 360 – Lead Management Platform
Loyalty Communication
Oslo, Norway
A
11-50 Employees
-
Key takeaway
The company emphasizes its commitment to effective customer engagement and management through its powerful and user-friendly marketing automation platform. With over 15 years of experience, they aim to simplify customer experience management, ultimately contributing to business success and revenue growth.
Reference
Core business
Home - Loyalty Communication
Increase Revenue with our All-in-one Marketing Platform An effective solution Book a Meeting What we offer! SMSCampaigns Did you know that over 90% of SMS messages are read in the first 3 minutes! READ MORE EmailCampaigns 98.4% of consumers check their email daily and prefer emails for work-related communications. READ MORE Landing Page Builder DIY...
Excite Technologies AS
Gjøvik, Norway
A
1-10 Employees
1992
Key takeaway
RetailX has developed a customer experience management system specifically tailored for shopping center managers, store leaders, and staff, emphasizing the importance of customer feedback and support. Their tool, Excite, is designed to enhance customer engagement and turn them into loyal patrons, making it a valuable asset for improving overall customer experience.
Reference
Core business
RetailX
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Cloud Explorers
Oslo, Norway
A
1-10 Employees
2011
Key takeaway
Cloud Explorers offers a sophisticated Cloud-based Mobile and Big Data platform designed to enhance customer experience through advanced analytics. Their Prism Analytics tool specifically focuses on making big data management accessible for business users, enabling organizations to understand and engage with their clients effectively.
Reference
Product
Cloud Explorers | Touching is believing
Linkfluence
Oslo, Norway
A
101-250 Employees
2006
Key takeaway
Meltwater emphasizes its commitment to innovation and best-in-class service, positioning itself as a leader in media monitoring and social analytics. This focus on transforming data into actionable insights is crucial for effective customer experience management.
Reference
Core business
G2 names Meltwater #1 in Media Monitoring
Meltwater has been named the #1 media moninotring software provider as well as a Leader in serveral other categories.
eZ Systems
Skien, Norway
A
101-250 Employees
1999
Key takeaway
Ibexa offers a Digital Experience Platform (DXP) that focuses on enhancing customer experience by streamlining and customizing various digital channels, particularly in the B2B sector. Their platform enables brands to transform complex sales strategies into seamless buying experiences, ensuring that customer experience remains central to their digital transformation efforts.
Reference
Core business
Ibexa DXP: The Digital Experience Platform dedicated to B2B
Ibexa Digital Experience Platform (DXP) helps B2B companies to transform traditional sales strategies into frictionless buying experiences
Puzzel
Norway
A
51-100 Employees
-
Key takeaway
Puzzel offers a comprehensive Customer Engagement Platform that enables personalized customer journeys through both live and self-service experiences, streamlining customer service processes. With over 1,100 organizations in 40 countries utilizing their software, Puzzel is recognized as a leading provider in enhancing customer experience management.
Reference
Core business
Puzzel Customer Service Platform - When every moment matters
Discover how Puzzel’s Customer Service Platform can support your team, delight your customers, and engage your followers.
Frontkom
Fredrikstad, Norway
A
51-100 Employees
2000
Key takeaway
The company emphasizes its commitment to creating a seamless customer experience and designing effective customer journeys through digital transformation. Their focus on innovation and technology adoption aligns with enhancing customer experience management.
Reference
Service
CRM - Frontkom
RecMan
Oslo, Norway
A
11-50 Employees
2013
Key takeaway
RecMan offers tailored solutions for customer experience management, particularly through its CRM and recruitment software. With integrations to over 200 applications and a focus on data organization and security, RecMan streamlines processes and enhances team potential.
Reference
Core business
CRM Software, Recruitment and Staffing Solutions | RecMan
Hubex AS
Oslo, Norway
A
1-10 Employees
2020
Key takeaway
Hubex is a customer-centered agency that specializes in HubSpot solutions, offering tailored strategies and services that enhance customer experience. Their proactive approach includes regular feedback and continuous improvement, ensuring clear communication and effective project management.
Reference
Core business
Award-winning HubSpot Services | AI-Enhanced SaaS Growth | Hubex
Empower your business growth with Hubex's award-winning HubSpot solutions, tailored strategies, and AI-enhanced services. From onboarding services to integrations, we got you covered.
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VENMATE CSM Software
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When exploring the Customer Experience Management Software industry in Norway, several key considerations come into play. The regulatory landscape is crucial, as strict data protection laws, particularly the General Data Protection Regulation (GDPR), mandate how customer data is collected, stored, and utilized. Companies must ensure compliance to avoid hefty fines. Understanding the competitive landscape is also essential, as Norway's market features both established local players and international firms vying for dominance. Challenges in this industry include the need for continuous innovation to meet evolving customer expectations and the integration of new technologies such as artificial intelligence and machine learning. Opportunities abound in leveraging Norway's strong digital infrastructure and high internet penetration, which facilitate the adoption of advanced software solutions. Environmental concerns are increasingly relevant, as businesses aim to align their practices with sustainability goals, making eco-friendly software solutions more appealing to consumers. Additionally, the global relevance of customer experience is on the rise, prompting Norwegian companies to adopt best practices from international markets while tailoring their solutions to local preferences. Overall, a comprehensive understanding of these factors can significantly influence decision-making for those interested in entering or expanding within this vibrant market.
Some interesting numbers and facts about your company results for Customer Experience Management Software
| Country with most fitting companies | Norway |
| Amount of fitting manufacturers | 42 |
| Amount of suitable service providers | 19 |
| Average amount of employees | 11-50 |
| Oldest suiting company | 1992 |
| Youngest suiting company | 2020 |
Some interesting questions that has been asked about the results you have just received for Customer Experience Management Software
What are related technologies to Customer Experience Management Software?
Based on our calculations related technologies to Customer Experience Management Software are Big Data, E-Health, Retail Tech, Artificial Intelligence & Machine Learning, E-Commerce
Which industries are mostly working on Customer Experience Management Software?
The most represented industries which are working in Customer Experience Management Software are IT, Software and Services, Other, Marketing Services, Automation, Finance and Insurance
How does ensun find these Customer Experience Management Software Companies?
ensun uses an advanced search and ranking system capable of sifting through millions of companies and hundreds of millions of products and services to identify suitable matches. This is achieved by leveraging cutting-edge technologies, including Artificial Intelligence.