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(주) 커넥소 (Connexo)
Seoul, South Korea
A
11-50 Employees
1999
Key takeaway
Connexo is a leading provider of TrackWise and TrackWise DIGITAL, which are advanced Enterprise Quality Management System (EQMS) software solutions. They offer comprehensive consulting, implementation, and operational management services, ensuring clients optimize their business processes and maintain compliance throughout the entire project lifecycle.
Reference
Core business
Connexo - Smarter Data
TEAMDCX
Seoul, South Korea
A
51-100 Employees
2020
Key takeaway
TEAM DCX offers optimal digital customer experience solutions tailored to enhance engagement through their powerful cross-channel Customer Engagement Platform, Braze. They support the entire process of customer-centric digital experience management, integrating advanced SaaS technologies and automation tools to facilitate seamless digital transformation for brands.
Reference
Service
TEAM DCX Services
기업과 고객 모두를 진정으로 이해하는 TEAM DCX는 신속하게 가장 쉬운 솔루션을 제시합니다. 믿어보세요.고객 경험이 이렇게 편하게도 이루어질 수 있다는 걸
NAMU-ai
Seoul, South Korea
A
11-50 Employees
2020
Key takeaway
The company offers an advanced CRM platform that integrates web, app, and metaverse channels, enhancing customer experience management. With features like unified communication channels, automatic customer profile generation, and AI-driven responses, it helps businesses effectively engage both existing and new customers.
Reference
Core business
나무에이아이
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I-ON Communications Co. Ltd.
Seoul, South Korea
A
51-100 Employees
1999
Key takeaway
I-ON Digital Corp. emphasizes its commitment to customer experience by providing 24-hour support and continuously reinvesting in technological advances. Their ICE (I-ON Digital Experience Platform) is designed to address various customer needs and manage the entire content lifecycle, aligning with their vision to become a leading software company.
Reference
Product
ICE (I-ON Digital Experience Platform) - SOLUTIONS - PRODUCTS - I-ON Digital Corp
ICE, I-ON's DXP, is an advanced platform that addresses the SO's various needs and manages a whole content life-cycle co...
Digiparts
Yongin-si, South Korea
A
11-50 Employees
2007
Key takeaway
iXperts is a key player in digital transformation, emphasizing a customer-centric approach that aligns with the diverse needs of modern businesses. Their commitment to delivering tailored IT consulting services and innovative solutions positions them as a valuable partner for enhancing customer experience management.
Reference
Core business
ixperts.biz
Mindlogic
Seoul, South Korea
A
11-50 Employees
2019
Key takeaway
Mindlogic's ChatAPI offers advanced customer experience management through its persona chatbot, which enhances the shopping journey by remembering customer details and providing tailored product recommendations. This technology not only boosts purchase conversions but also facilitates continuous and meaningful dialogue with potential customers, guiding them through the entire buying process.
Reference
Core business
Mindlogic ChatAPI
Conversational AI for your business. Sell your product with the world's most capable conversational AI
Xiness
Bucheon-si, South Korea
A
- Employees
2004
Key takeaway
XINESS develops a range of service apps and a Content Management System (CMS) that can support customer experience management efforts. With a focus on human-centered technology, they aim to enhance service operations and create innovative IT solutions.
Reference
Core business
XINESS – eXtensible Intelligence & New Evolution of Software Service
eXtensible Intelligence & New Evolution of Software Service
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VENMATE CSM Software
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When exploring the Customer Experience Management (CEM) Software industry in South Korea, several key considerations come into play. The market is characterized by a high level of digitalization, with South Korean consumers increasingly expecting personalized and seamless experiences. This creates significant opportunities for CEM software providers to innovate and cater to evolving consumer needs. However, businesses must navigate a complex regulatory environment, including data protection laws that align with the Personal Information Protection Act (PIPA), which emphasizes user consent and data security. Additionally, the competitive landscape is robust, with both local and international players vying for market share. Companies must differentiate themselves through advanced analytics, AI integration, and omnichannel capabilities to stand out. The challenge of integrating traditional customer service channels with digital solutions can also pose barriers for some organizations. Environmental concerns are gaining traction, prompting CEM software providers to adopt sustainable practices and demonstrate corporate responsibility. Companies that align their offerings with eco-friendly initiatives may find increased favor among consumers. Overall, the global relevance of the CEM industry means that South Korean companies must stay attuned to international trends and practices to remain competitive in a fast-paced digital economy.
Some interesting numbers and facts about your company results for Customer Experience Management Software
| Country with most fitting companies | South Korea |
| Amount of fitting manufacturers | 6 |
| Amount of suitable service providers | 4 |
| Average amount of employees | 11-50 |
| Oldest suiting company | 1999 |
| Youngest suiting company | 2020 |
Some interesting questions that has been asked about the results you have just received for Customer Experience Management Software
What are related technologies to Customer Experience Management Software?
Based on our calculations related technologies to Customer Experience Management Software are Big Data, E-Health, Retail Tech, Artificial Intelligence & Machine Learning, E-Commerce
Which industries are mostly working on Customer Experience Management Software?
The most represented industries which are working in Customer Experience Management Software are IT, Software and Services, Other
How does ensun find these Customer Experience Management Software Companies?
ensun uses an advanced search and ranking system capable of sifting through millions of companies and hundreds of millions of products and services to identify suitable matches. This is achieved by leveraging cutting-edge technologies, including Artificial Intelligence.