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Antlere
Lahore, Pakistan
E
101-250 Employees
2016
Key takeaway
Antlere is a leading Experience Management (XM) platform that enhances customer experience through AI-powered insights and tailored solutions. By consolidating customer data and providing flexible survey design, Antlere enables businesses to connect with their audience and deliver personalized experiences effectively.
Reference
Core business
The Leading Customer & Employee Experience Platform | Antlere
Antlere is a state-of-the-art customer experience management platform that allows businesses to achieve customer and employee experience excellence.
Intellicon
Lahore, Pakistan
E
11-50 Employees
2012
Key takeaway
Intellicon offers comprehensive Omnichannel Customer Experience (CX) solutions, including Contact Center and CRM capabilities, designed to optimize customer service and sales. Their software enables effective data collection and performance tracking, ultimately enhancing agent productivity and facilitating personalized customer interactions.
Reference
Core business
Omnichannel Contact Center + Help Desk Software - Intellicon
Intellicon is a complete Omnichannel Contact Center + Help Desk Software ideal for Customer Services department to provide a delightful customer experience.
XpertERP
Islamabad, Pakistan
E
11-50 Employees
2008
Key takeaway
MicroMerger UK specializes in developing comprehensive business management solutions, including customer relationship management (CRM) software through their XpertERP platform. With over 20,000 customers, they provide integrated ERP and CRM solutions that enhance efficiency and profitability across various industries.
Reference
Product
CRM - XpertERP
ERP for HRMS, Accounts, Inventory and Sale Purchase
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Nethawk Pvt Ltd
Islamabad, Pakistan
E
1-10 Employees
2008
Key takeaway
Nethawk's solutions provide a comprehensive online CRM software that serves as an all-in-one platform for sales, marketing, customer support, and inventory management. Their commitment to exceptional inbound and outbound call center services, along with innovative technology, ensures prompt and satisfactory customer service, ultimately enhancing the overall customer experience.
Reference
Product
CRM Solutions - Nethawk - Call Center and CRM Solutions
MeshLogix Solutions
Civil Lines, Pakistan
E
11-50 Employees
2016
Key takeaway
Meshlogix Solutions emphasizes its commitment to crafting exceptional digital experiences through innovative solutions like One Cube CRM, which transforms business operations and enhances customer engagement. Their expertise in custom software development and business analytics positions them well to address the needs of customer experience management.
Reference
Service
Meshlogix | Transform Your Business Through Technology
TEAMpk
Lahore, Pakistan
E
1-10 Employees
2007
Key takeaway
The company offers advanced software solutions that include Energy Management Systems featuring real-time measurements and powerful data analytics.
Reference
Product
Software – TEAM
Confiz
Lahore, Pakistan
E
251-500 Employees
2005
Key takeaway
The company, Confiz, is a global technology services and solutions provider that offers tailored software solutions designed to digitally transform businesses, enhancing their agility and resilience. With a focus on innovation and data-driven decision-making, they cater to various enterprises, including those in retail.
Reference
Core business
About Us - Confiz
A global technology services and solutions company, catering to small, medium and large enterprises, with multiple fortune 100 customers in retail, CPG, manufacturing, and other verticals.
ERISP Company
Peshawar City Tehsil, Pakistan
E
11-50 Employees
2013
Key takeaway
The company offers a centralized software solution that includes Customer Relationship Management (CRM) to enhance customer experience management for SMEs. Their comprehensive approach enables organizations to effectively manage and evaluate customer interactions throughout the entire lifecycle.
Reference
Product
Engineering Research & IT Services Provider (Pvt.) Ltd.
Business Eminence
Lahore, Pakistan
E
11-50 Employees
2015
Key takeaway
The company offers a range of technology solutions aimed at enhancing organizational performance and achieving business objectives, which may include customer experience management software. Their commitment to training and consulting underscores their focus on helping clients improve overall business performance.
Reference
Service
Consulting Services – Business Eminence
Think Enabled
Karachi Division, Pakistan
E
1-10 Employees
2008
Key takeaway
Think Enabled offers comprehensive software and IT solutions to leading distribution companies and has experience providing tailored services for the airline industry, including Pakistan International Airlines. Their expertise in system optimization and ongoing support ensures high-quality customer experience management.
Reference
Core business
Provider of premium Software/IT Solutions and Services - Think Enabled
Leverage the e-factor; Outsource your Development/Data processing, Enterprise Integrations, Automation, Ecommerce & Digital Marketing Technology needs to us
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When exploring the Customer Experience Management Software industry in Pakistan, several key considerations emerge. Understanding the local market dynamics is crucial, as businesses increasingly recognize the importance of enhancing customer interactions to remain competitive. Regulatory frameworks surrounding data privacy and consumer rights are evolving, necessitating compliance with laws such as the Personal Data Protection Bill, which impacts how customer data is managed. Challenges include a lack of awareness among businesses about the benefits of CEM software and limited technological infrastructure in some areas, which can hinder implementation. However, opportunities abound, particularly in sectors like retail and e-commerce, where digital transformation is accelerating. The competitive landscape features both local and international players, making it essential to evaluate the unique offerings of each company. Moreover, global market trends highlight the growing emphasis on personalized customer experiences, which can be leveraged by Pakistani companies to attract investment and partnerships. Environmental concerns are increasingly relevant, with businesses needing to consider sustainability in their operations and customer engagement strategies. Overall, a comprehensive understanding of these factors will equip stakeholders with the insights needed to navigate the CEM software landscape effectively.
Some interesting numbers and facts about your company results for Customer Experience Management Software
| Country with most fitting companies | Pakistan |
| Amount of fitting manufacturers | 115 |
| Amount of suitable service providers | 142 |
| Average amount of employees | 11-50 |
| Oldest suiting company | 2005 |
| Youngest suiting company | 2016 |
Some interesting questions that has been asked about the results you have just received for Customer Experience Management Software
What are related technologies to Customer Experience Management Software?
Based on our calculations related technologies to Customer Experience Management Software are Big Data, E-Health, Retail Tech, Artificial Intelligence & Machine Learning, E-Commerce
Which industries are mostly working on Customer Experience Management Software?
The most represented industries which are working in Customer Experience Management Software are IT, Software and Services, Business Services, Other, Marketing Services, Telecommunications
How does ensun find these Customer Experience Management Software Companies?
ensun uses an advanced search and ranking system capable of sifting through millions of companies and hundreds of millions of products and services to identify suitable matches. This is achieved by leveraging cutting-edge technologies, including Artificial Intelligence.